Can I simply upgrade to 1g while on M500
I should have gone with Gig1 when I signed up, but I couldn’t justify the extra fiver at the time. Now I see the speed on M500 is fine—would upgrading to 900Mb be worth the extra £5? I don’t want to get an O2 SIM, as I have bad debt with them and probably wouldn’t pass their credit check anyway. So, I was planning to just pay the extra £5 for the 2-year contract, then try to get a deal or leave Virgin. My activation date was only yesterday. If I run into financial difficulties, can I downgrade during the contract? They seem to allow upgrades easily, but I haven’t seen much info about downgrading.Can somebody check my BQM with Gig1
Hello, Would any of you experts like to check my BQM, please. I've been experiencing a fair bit of slow streaming and lag and the connection just generally feels a little sluggish. For the most part my house is hard wired with 2.5Gb ethernet but obviously not every device supports that. Recently my neighbour has had VM installed and they have tapped off our external brown plastic box, I questioned them and they said it would be temporary and somebody else would come to install another line but this has not happened. Well, to the best of my knowledge anyway. https://www.thinkbroadband.com/broadband/monitoring/quality/share/fc9fbfedde634eb01e057d7969f183729c300fe9 I can share logs from my hub but I'm not sure what is required.
Longer coax cable
Hello, I’ve had Gig1 wifi for some time now and have been meaning to enquire about getting a coax cable extension to have the router moved to a more suitable place in the home. I am unable to make phone calls due to the hours I work, is there a live chat I can use to request an extension cable or do virgin employees respond on here? Any help is appreciated!