Forum Discussion

jon1331's avatar
jon1331
On our wavelength
12 months ago
Solved

Poor VPN speed

Hi,

On gig1 service with hub 5 and now subbed to 4 supposedly fast vpn's (proton, surfshark, nord & express) but the best result I've had is 230mbps on surfshark. Native ISP is 1143 confirmed with samknows reslspeed. Yesterday bought TP-Link AXE75 and connected up to modem mode but only got similar or worse with all VPN on and off was down on router mode max 853. I know the 2.5 gig port has issue. I had an unmanaged switch so had connection problems. So got a managed switch coming that can disable EEE. But Ive read this still only allows gig traffic through the 2.5 gig port. Need Virgin to fix firmware. I'm still on the dodgy version :(.

Any advice on how to increase my VPN speed? Support has got me to try things but nothing has worked so far. Always 1 VPN at once and to nearest Manchester server.

Thanks in advance.

Gig1
Hub 5
VPN speed
  • gcarter's avatar
    gcarter
    Superfast
    12 months ago

    That's the very nature of VPNS. Traffic is routed through the VPN providers network and then fed back to the user. Overly simplistic description I know, but again you will never max out your bandwidth whilst connected to a vpn.

    Out of curiosity, what speeds do you get when not connected to a vpn?

     

    • jon1331's avatar
      jon1331
      On our wavelength
      12 months ago

      When 2.5 gig port working and in router mode had 1100+ on WiFi out my 6e access point on my phone at 5ghz. Yesterday in modem mode max was 853 but different time of day still closest server on surfshark. Limited to gig port ATM though till virgin fix issue so can match 1100.

      I know VPN's take some bandwidth in use but not so much 1100 down to 230 :(.

      • carl_pearce's avatar
        carl_pearce
        Community elder
        12 months ago

        They don't 'take some bandwidth', they are limited based on the VPN provider's servers.

        The rest of your bandwidth is still available when the VPN is not in use on other devices.

  • legacy1's avatar
    legacy1
    Alessandro Volta
    12 months ago

    One possibility is VM hate VPN because they can't do ACK suppression in the VPN and so you do full ACK bandwidth in the VPN but what VM could do is rate limit a given size packets that may be ACK packets in the VPN and so your download speed is slow.

    • carl_pearce's avatar
      carl_pearce
      Community elder
      12 months ago
      legacy1 wrote:

      One possibility is VM hate VPN because they can't do ACK suppression in the VPN and so you do full ACK bandwidth in the VPN but what VM could do is rate limit a given size packets that may be ACK packets in the VPN and so your download speed is slow.

      No, read the info on the VPN provider's site.

      As expected speeds.

      • jon1331's avatar
        jon1331
        On our wavelength
        12 months ago

        Proton support said same at 200 ish. Been on proton on a 2yr deal ending in may so was checking out other VPN's to see if improvement could be had but alas no.

        OK gotta live with it then. Fair enough.

        Thanks.

  • Client62's avatar
    Client62
    Alessandro Volta
    12 months ago

    Performing speed tests over a public VPN invites a bandwidth cap being imposed on the nuisance customer.

  • jon1331's avatar
    jon1331
    On our wavelength
    12 months ago

    Bought a managed 8 port switch to disable EEE. Am I OK to connect the unmanaged switch to the managed switch rather than it be a paperweight?

      • jon1331's avatar
        jon1331
        On our wavelength
        12 months ago

        Thanks. So the EEE on the unmanaged will be disabled too? So I will have 8 useable POE++ & 5 POE+ then across 2x 8 port switches?

        Cheers in advance.

  • jon1331's avatar
    jon1331
    On our wavelength
    11 months ago

    Installed a Netgear managed switch in between a Netgear unmanaged switch last night with IEEE disabled but 2.5 gig port still down :(.

    Also on SamKnows with only laptop wired to hub 5 wireless turned off I could get 1143 to hub but maxed out at just under 200 to device on mums Dell with gig port and 95 on my dell with 100 port which I understand for mine but not mums :(.

  • jon1331's avatar
    jon1331
    On our wavelength
    11 months ago

    Got a new desktop PC with 2.5gbE LAN port on the board running win 11 pro and just got this with my hub 5's 2.5gbE port connected to my managed 2.5gbE Netgear switch with IEEE disabled connected to a 2.5gbE unmanaged Netgear switch :

     Happy Days......

     

  • jon1331's avatar
    jon1331
    On our wavelength
    11 months ago

    And my current 2yr sub Proton in comparison 😞

     Swapping when Proton runs out in May!