I’ve been experiencing a huge slowdown with my gigabit service. Currently on my laptop that is directly connected to the router, Virgins speed tester (from my online account) is showing 94mb/s. I’m getting transfer speeds of below 30mb/s. is there a problem in the Cumbernauld area?

Not nonsense.500Mbps over WiFi is good for WiFi-5.For the laptop try in safe mode with networking:https://www.bleepingcomputer.com/tutorials/how-to-start-windows-10-in-safe-mode-with-networking/

Poor broadband speeds | Virgin Media Community

Cardiffman282
Trouble shooter
5 months ago
Check for local faults on 0800 561 0061
- thelatman77
  Tuning in
  5 months ago
  No local faults.
carl_pearce
Community elder
5 months ago
Check the speed to the HUB over the VM network:
https://samknows.com/realspeed/
- thelatman77
  Tuning in
  5 months ago
  It tells me my network isn’t compatible, I know it is though.
- thelatman77
  Tuning in
  5 months ago
  Ran it again, as I expected it’s telling me my router to network speed is over a gig, and my device, this tablet using WiFi, is getting 500.
  this is nonsense. I have a clean build laptop with nothing but an OS on it wired into one of the router Ethernet ports and it’s getting 2mb/s download speeds.
  there goes me getting to call the offshore call centre for non existent help.
  - carl_pearce
    Community elder
    5 months ago
    Not nonsense.
    500Mbps over WiFi is good for WiFi-5.
    For the laptop try in safe mode with networking:
    https://www.bleepingcomputer.com/tutorials/how-to-start-windows-10-in-safe-mode-with-networking/
thelatman77
Tuning in
5 months ago
Also, the laptop is freshly built by me (telecoms engineer for 17 years, been in IT for 30) with a gig NIC, yet cabled downloading speeds are lucky to hit 5mb/s

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