On our wavelength
since ‎29-01-2017

User Statistics

  • 34 Posts
  • 0 Answers
  • 14 Kudos Given
  • 2 Kudos Received

User Activity

I’ve searched the forums extensively and followed all the reset/pairing tips ;Home button works, on/off works, channel works. Mute doesn’t and volume doesn’t which are quite important.the batteries have been renewed. I’m losing patience, as I’ve been...
Had a very polite and speedy response from an agent on April 2nd. The deal agreed was “new monthly bundle” @ £87.25 .Your next bill will be £60.73 which includes £26.52 to cover the changes up until your next bill period. My bills from April have bee...
This occurred yesterday after I deleted the only message I had. Tried forced reset, no joy.I don’t want to factory reset the phone as it would be too costly regards historical information on the phone.Ive seen the thread that states “replacement of S...
Based on the torrent of negativity surrounding this ( apparently poor ) upgrade, I have no interest in it whatsoever. I can’t seem to raise my concerns via the online portal at all and I have no interest in “ hanging on the telephone “.Can some facil...
I was advised by Virgin several months ago regards the telephone migration. Within the letter it gave details of requesting an adapter which could be fitted without the need for a technician. I duly requested one and have had no contact since. Today ...
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