ContributionsMost RecentMost LikesSolutionsContract Renewal I spent two full weeks with everybody, from the Pilipino call centre to the UK and we created a new contract that made me happy….. and it wasn’t £155 !! I have all the downloaded forms in my possession ( screenshots available ) If £155 is taken from my account, the ombudsman will be furnished with all of the relevant documentation. You guys need a wake up call. Re: Can’t play recordings and soft reset deletes all schedules 👍 Re: 360 lost all recordings again Thanks Zach Re: 360 lost all recordings again Thanks Roy, the error code disappeared before I got a chance to scribble it down. Regards the deletion, that’s what is baffling me, it was just an off and on. Re: 360 lost all recordings again Vicki-M Can you point someone in my direction please ? I’m having similar problems ; ”For the 4th/5th time in as many weeks, we keep getting a “C” error for recordings on the second box. We reset the box by switching it off and on and all the prearranged recording schedules are deleted ? I thought this would only happen for a factory reset ?” Can’t play recordings and soft reset deletes all schedules For the 4th/5th time in as many weeks, we keep getting a “C” error for recordings on the second box. We reset the box by switching it off and on and all the prearranged recording schedules are deleted ? I thought this would only happen for a factory reset ? SolvedSky Movies I desperately want to remove this garbage from my “Plan”. Can someone help me to do that ? I won’t negotiate for it’s inclusion, it’s absolutely terrible. Relieve me from this hell ! Re: Old house , poor Wi-Fi at one side of the house I did , hence we’re here. Have you been working for the company long ? Re: Old house , poor Wi-Fi at one side of the house My contract says I can have “up to 3 pods if I need them” ? Old house , poor Wi-Fi at one side of the house My house is seriously Victorian and has two foot thick walls ; the signal on the right had side, open gable where the hub/router is located, is bang on. The signal on the left hand side is much poorer, both upstairs and downstairs. my big problem, is on the left hand side, where the recently installed security camera ( Wi-Fi ) is mounted. It is struggling to connect to the hub. We have electrical sockets in abundance on the left hand side of the house and I believe the pods will correct the problem. Im on the MegaTV package for reference. can someone help please.