ContributionsMost RecentMost LikesSolutionsChannel 4 badly pixelated Just got the virgin 360 upgrade to my v6 box and channel 4 is unwatchable, so badly pixelated. Did a reboot but still the same. Any ideas? Re: Virgin 360 upgrade Hi can you tell me when the 360 tv remote gets sent as I haven’t received mine yet. Thanks Re: Virgin 360 upgrade Thanks I’ve just seen app is on there now - does the remote get sent out after I start the process and is this upgrade free? Thanks Re: Virgin 360 upgrade I have same issue - can’t even start the upgrade as it nowhere to be seen in apps and games Virgin 360 upgrade So I got an email from virgin saying I could upgrade to virgin 360 on my v6 box as sky sports + won’t work on my box and there would be an app to install it. I have rebooted the box, unplugged it etc and the upgrade app is not there to select. Any ideas? O2 sim and mega volt light I’m a customer of virgin media and 02 and get volt benefits on my o2 account. I today renewed my virgin media contract and went for the Mega Volt (light) bundle. I was told by the operative this doesn’t include a free 02 sim that is advertised to new customers as I’ve got a deal on the light version of the mega volt bundle but noticed on the my virgin media app on the top panel that it now shows the icon saying 02 sim included - why is this ? I have a contract with o2 aswell so I’m a bit confused. Thanks Re: Your ultimate guide to Volt if i activate my volt benefits will you send me a new superhub so I can take advantage of the increased speed? I only have an old superhub 2 which is only capable of 200. Also will the superhub be a new one ( and not refurbished? ) Thanks