Forum Discussion

Spacebucks's avatar
Spacebucks
Dialled in
7 months ago

Channel 4 badly pixelated

Just got the virgin 360 upgrade to my v6 box and channel 4 is unwatchable, so badly pixelated. Did a reboot but still the same. Any ideas? 

  • Graham_A's avatar
    Graham_A
    Very Insightful Person

    Seems to be a known fault that VM are investigating.  Affecting all TV box versions not just TV360

  • SNAP I’ve the same issue as you I did read on here that a few having the same there bbc2 went a few days later  we will prob both end up ringing 

    good luck 

  • Hi Spacebucks, 

    Thanks for taking the time to contact us via the Community. It's lovely having you on board with us in the Forums.

    We're sorry to hear that you were experiencing some issues with pixellation. 

    This was raised as a fault however it has since been resolved. If you're still experiencing issues, please reboot your box again and let us know how things are 😊

    Thanks,