ContributionsMost RecentMost LikesSolutionsRe: My Hub has a constant red led Sorry i forgot to add it is a Hub 3 i have, hopefully if this needs replacing i will get a hub 5 or something :) My Hub has a constant red led Hi, My hub has now been showing a constant red led for the last 3 or 4 months now, maybe longer, I have tried everything, turning it off at the mains, reset, full factory reset and nothing resolved this, its still constant red I have no idea if the unit has a fault or what, do I need a new hub? Dave Renew My Contract Hi, I am currently out of contract and would like to renew but with only the Broadband and maybe upgrade to a faster speed Re: Help needed to reset my mum's email password Can someone please help me out with this, i just seem to be getting passed around from pillar to post, first someone tells me i can't do this and that my mum has to be the one to get in touch, then my mum gets told she can't do it because she is not the account holder so get back in touch as i am the account holder only to be told once again that my mum has to do this. PLEASE HELP ME Re: Help needed to reset my mum's email password i have already done this only to be told that its me that needs to sort it as i am the account holder not my mother. My mum did get in touch with someone only to be told that i need to do it. Re: Help needed to reset my mum's email password Well she reached out to you but was then told its actually me the account holder that needs to get in touch with you, i have sent a message to the person that has been in contact with my mum but my guess is he has finished for the day or has not had chance to pick up my message Re: Help needed to reset my mum's email password Hi, Okay i will get one setup for my mum so that we can get resolved, as i brought her a new tablet for Christmas and i am trying to get her emais setup but i just can't remember what the password was set to, we both live at the same address and thought i would be able to do this for my mum as she just does not have a clue what she is doing any new gadget i setup for her Re: Help needed to reset my mum's email password and how do i make that happen?, i guess it will be after the xmas break Help needed to reset my mum's email password Hi, I need help to reset my mum's password for her email account, having brought her a new tablet i need to get her emails setup but for the life of me i can't remember what i set the password to, and seem to be having issues trying to reset it, its asking for her DOB which i know i have entered correctly, her email address which i also know i have entered correctly, but then it asks for a security question which i thought i had entered correct but apparently not :(.