ContributionsMost RecentMost LikesSolutionsRe: Virgin TV Control Android app keeps prompting me to upgrade to a 360 Andre , i couldnt agree more with you! , the 360box is a far inferior software streaming box, as apposed to the superior V6 RECORDING 6 TUNERS box , i too got the v6 box so i could control, what i record to watch at antime i want, if the internet goes down, the 360box is a dumb brick!. if virgin remove programs off stream they gone , not if i recorded them on my V6 box i have them till i delete ( and if error by me i can recover them back too). fast playback with sound,live pause for 60mins+ on 6 tuners, for channel hopping sports etc, or the mrs soaps(weird i know). plus many other usefull functions, removed for the HORIZON software(any relation to post office software?)on the useless mainly streaming 360box. and as i just rememberd also the Android TV control app, also allows me to throw my recordings from my box through my mobile to any tv in the house! very usefull tool . NOT Available on the 360box. Re: speeds terible last 3 days Engineer visited replaced old outdated splitters, connectors,and cable ( 25+years old) , got it all working like normal , he was here for 50 minutes , very happy now 😁 Re: Major fault for 6 days and counting CR5 An engineer is booked for 12/12/25 but i know it is a virgin network error! thanks for reply though Re: speeds terible last 3 days just noticed your reply, i have answerd your pm question thanks Major fault for 6 days and counting CR5 Today and for the last 6 days, my 1Gb broadband has been slow , i had an engineer visit last friday, all my gear was ok and signall was good, he said he checked CAB and cables and it must be a network error, he will report it. I have been constantly checking via (Diagnostic Check). and was getting told online ,known error should be corrected in 23hour, 9hours,next day, etc etc. , today i checked again and this time it said an engineer visit needs to be booked, which i have again and it is friday12th, BUT i know it is a network error on virgin media side!!, what are they up to??. i am paying for 1Gb and gettin 33Mb speed!! here are my sam knows results below and a BQM. Solvedspeeds terible last 3 days hi there, for the last 3 days my dowload speed are terrible 32Mb on my 1Gb service, funny though my upload is faster at 65Mb , and i contacted help desk , engineer came today , all the equipment was fine, he also replaced splitter and checked the external CAB all ok, but my speeds constantly go from 949.97Mb download ,104.46Mb Upload when ok then back to 32Mb - 65Mb. i have incuded BQM's. SolvedRe: as stated , i have my pc connected directly to HUB5 via ethernet cable, i had an engineer visit today , who did a full signall check of my line and eqiupment, all ok (did replace the cable splitter with new one). and of course it was ok for 30mins then once again it goes to "Internet ( Partial Service (DS only)) on my HUB5 access screen , and download speed is 32Mb Upload is 75Mb (weird upload is double the speed). and then later back to Download 947.81Mbps and Upload 104.08Mbps , and so it goes on slowed then fast then slow again!!! i have incuded virgin media update here too! Re: hi there! me too i'm afraid, for the last 3 days my 1Gb broadband keeps droping to 34Mb , and my hub5 gives me the " INTERNET Partial Service (DSonly))" IN RED on my my access screen, today an engineer called and ran tests, replaced the old splitter with new one (although he said signall was fine). checked in the Main CAB , all ok. but still my speeds keep dropping to 34Mb every 10 to 20 mins. there is obviously a network area issue!! im in CR5 (coulsdon). can any moderator look into this, i have called customer support and they are looking into it too, but it has been 3days now . ive had 1Gb broadband for over 18 months now but this has suddenly started to happen. thanks (no subject) i too am having bad internet over this last few days! im 0n 1Gb ,and today i'm getting 30Mb download and 98Mb upload , i am being throtled by virgin, and after to speaking to the help desk i was told to unplug hub and plug back in after a minute, which rectified the speeds BUT only for a couple of hours!! now its back to 38Mb/90Mb !! Re: TV GUIDE problem again V6 box yes, typicall i sent an e-mail to mailto:tivoguideerrors@virginmedia.co.uk o friday night and suddenly the guide updated (i dont know if it was coincidence or what)