bigguy283
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Joined 14 years ago
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Major fault for 6 days and counting CR5
Today and for the last 6 days, my 1Gb broadband has been slow , i had an engineer visit last friday, all my gear was ok and signall was good, he said he checked CAB and cables and it must be a network error, he will report it. I have been constantly checking via (Diagnostic Check). and was getting told online ,known error should be corrected in 23hour, 9hours,next day, etc etc. , today i checked again and this time it said an engineer visit needs to be booked, which i have again and it is friday12th, BUT i know it is a network error on virgin media side!!, what are they up to??. i am paying for 1Gb and gettin 33Mb speed!! here are my sam knows results below and a BQM.speeds terible last 3 days
hi there, for the last 3 days my dowload speed are terrible 32Mb on my 1Gb service, funny though my upload is faster at 65Mb , and i contacted help desk , engineer came today , all the equipment was fine, he also replaced splitter and checked the external CAB all ok, but my speeds constantly go from 949.97Mb download ,104.46Mb Upload when ok then back to 32Mb - 65Mb. i have incuded BQM's.Re:
as stated , i have my pc connected directly to HUB5 via ethernet cable, i had an engineer visit today , who did a full signall check of my line and eqiupment, all ok (did replace the cable splitter with new one). and of course it was ok for 30mins then once again it goes to "Internet ( Partial Service (DS only)) on my HUB5 access screen , and download speed is 32Mb Upload is 75Mb (weird upload is double the speed). and then later back to Download 947.81Mbps and Upload 104.08Mbps , and so it goes on slowed then fast then slow again!!! i have incuded virgin media update here too!Re:
hi there! me too i'm afraid, for the last 3 days my 1Gb broadband keeps droping to 34Mb , and my hub5 gives me the " INTERNET Partial Service (DSonly))" IN RED on my my access screen, today an engineer called and ran tests, replaced the old splitter with new one (although he said signall was fine). checked in the Main CAB , all ok. but still my speeds keep dropping to 34Mb every 10 to 20 mins. there is obviously a network area issue!! im in CR5 (coulsdon). can any moderator look into this, i have called customer support and they are looking into it too, but it has been 3days now . ive had 1Gb broadband for over 18 months now but this has suddenly started to happen. thanks(no subject)
i too am having bad internet over this last few days! im 0n 1Gb ,and today i'm getting 30Mb download and 98Mb upload , i am being throtled by virgin, and after to speaking to the help desk i was told to unplug hub and plug back in after a minute, which rectified the speeds BUT only for a couple of hours!! now its back to 38Mb/90Mb !!Re: TV GUIDE problem again V6 box
so Today is fri 8th aug and still the tv guide for TNTsports 4 is not updated for sat 10th aug , so my series link for BSB , will not record tomorrow, COME ON virgin media, please sort this out, i have a day of live sports (that i pay a lot of money for) that some will not record because your TV giudes on your boxes are wrong!!! HAS anyone else got the same problem of TNTsports 4 from 5am sat 9th to 6am 10th showing "To Be Announced" after 6am 10th tv guide is ok
