hi there, for the last 3 days my dowload speed are terrible 32Mb on my 1Gb service, funny though my upload is faster at 65Mb , and i contacted help desk , engineer came today , all the equipment was fine, he also replaced splitter and checked the external CAB all ok, but my speeds constantly go from 949.97Mb download ,104.46Mb Upload when ok then back to 32Mb - 65Mb. i have incuded BQM's.
Forum TeamHello bigguy283,
Welcome to the Community, and thanks for taking the time to post here on the forums. I’m sorry to hear of the issues that you’re experiencing with your connection. I've checked your connection and there are some issues with the downstream power levels of your download channels, which will need another engineer visit to resolve. I can arrange the appointment from here; however, I would need to confirm a few details via a private message, which I will drop over in a moment. Please look out for the private message, and we can get started.
Kind Regards,
Steven_L
just noticed your reply, i have answerd your pm question
thanks
