Connection drops...
Hi all Back again with another issue of the dreaded connection drops. I was working from home yesterday and rebooted as soon as it drops but when I don't reboot the connection doesn't recover so something going on. Can't say what though as the logs don't mean much to me, I have checked all of the connections in the house and everything is really tight, the only thing that I can think of is some electrical work done and the power was cycled a few times, but not sure why that would result in this. It also suspiciously looks like the connection drops 2 hourly although the 10am drop was a little early. Any ideas? thinkbroadband.com BQM Time Priority Description 14-10-2025 08:16:05 notice GUI Login Status - Login Success from LAN interface 14-10-2025 08:15:47 notice GUI Login Status - Login Fail from LAN interface 14-10-2025 07:17:40 warning Dynamic Range Window violation 14-10-2025 07:17:40 warning RNG-RSP CCAP Commanded Power Exceeds Value Corresponding to the Top of the DRW;[REMOVED] 14-10-2025 07:17:39 warning DBC-REQ Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;[REMOVED] 14-10-2025 07:17:37 notice DS profile assignment change. DS Chan ID: 32; Previous Profile: 1 2 3; New Profile: 1 2.;[REMOVED] 14-10-2025 07:07:30 notice US profile assignment change. US Chan ID: 14; Previous Profile: 13; New Profile: 11 13.;[REMOVED] 14-10-2025 07:07:30 warning DBC-REQ Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;[REMOVED] 14-10-2025 07:06:56 notice CM-STATUS message sent. Event Type Code: 16; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;[REMOVED] 14-10-2025 07:06:33 notice REGISTRATION COMPLETE - Waiting for Operational status 14-10-2025 07:06:28 warning RNG-RSP CCAP Commanded Power Exceeds Value Corresponding to the Top of the DRW;[REMOVED] 14-10-2025 07:06:28 warning Dynamic Range Window violation 14-10-2025 07:06:28 warning RNG-RSP CCAP Commanded Power Exceeds Value Corresponding to the Top of the DRW;[REMOVED] 14-10-2025 07:06:28 warning Dynamic Range Window violation 14-10-2025 07:06:27 warning RNG-RSP CCAP Commanded Power Exceeds Value Corresponding to the Top of the DRW;[REMOVED] 14-10-2025 07:06:27 warning REG-RSP-MP Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;[REMOVED] 14-10-2025 07:06:27 warning Dynamic Range Window violation 14-10-2025 07:06:27 warning Dynamic Range Window violation 14-10-2025 07:06:27 warning RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;[REMOVED] 14-10-2025 07:06:22 notice DS profile assignment change. DS Chan ID: 32; Previous Profile: ; New Profile: 1 2 3.;[REMOVED] 14-10-2025 07:06:18 notice TLV-11 - unrecognized OID;[REMOVED] 14-10-2025 07:06:16 warning DHCP WARNING - Non-critical field invalid in response ;[REMOVED] 14-10-2025 07:06:14 notice Honoring MDD; IP provisioning mode = IPv4 14-10-2025 07:06:05 critical SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;[REMOVED] 14-10-2025 07:06:03 critical Cable Modem Reboot because of - HW or Power-On Reset 13-10-2025 22:09:05 critical Started Unicast Maintenance Ranging - No Response received - T3 time-out;[REMOVED] 13-10-2025 22:08:56 critical No Maintenance Broadcasts for Ranging opportunities received - T2 time-out;[REMOVED] 13-10-2025 22:08:28 critical SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;[REMOVED] 13-10-2025 22:08:26 critical Cable Modem Reboot because of - Reboot UI 13-10-2025 20:03:03 critical No Maintenance Broadcasts for Ranging opportunities received - T2 time-out;[REMOVED] 13-10-2025 20:02:29 critical SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;[REMOVED] 13-10-2025 20:02:28 critical Cable Modem Reboot because of - HW or Power-On Reset 13-10-2025 17:56:06 critical Started Unicast Maintenance Ranging - No Response received - T3 time-out;[REMOVED] 13-10-2025 17:55:58 critical No Maintenance Broadcasts for Ranging opportunities received - T2 time-out;[REMOVED] [MOD EDIT: Private information removed]
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