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Resolved! Ultimate Volt activation and Netflix issues

I have signed up to the Ultimate Volt, O2 Sim working, new Router and speed activated OK.BUT, still unable to activate Netflix (I need to link to my existing account and pay the upgrade to premium). Clicking on the Netflix section on the myvirgin app...

billkilv by Up to speed
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  • 10 replies
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Missing o2 SIM and miss sold package

Hello last month I contacted virgin to discuss my package.this ended up with me changing my package.My old deal was TV, broadband phone and free virgin SIM £160My new deal I believed was TV(faster broadband) phone and free O2 sim £130I've not receive...

Banyie by Tuning in
  • 479 Views
  • 4 replies
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Volt - pods query

Trying to contact vm about volt pods. Failing miserably. HELP vm please.     [MOD EDIT: Subject title changed for clarity]

paulw659 by Joining in
  • 200 Views
  • 1 replies
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Do I need to use the O2 sim?

Hi all,I upgraded my Virgin contact just before Christmas and as part of the new deal I was told I'd be sent a new O2 sim to replace my existing Virgin Mobile SIM. That finally arrived today (presumably delayed due to Christmas and postal strikes). I...

Yet another " My Volt speed upgrade hasn't happened" post

I signed up to a new contract with VM on Dec 6th, my Volt Benefits were confirmed on the 7th Dec with 02 and I understand that to get the speed increase from my current Volt M600 Fibre on my signed up for package I have to wait 14 days....I have just...

Volt benefits not applied when joining O2

Hi. I am an existing VM customer and switched my phone contract to O2 contract in November. The O2 Volt benefits were apllied on 3 Dec but I'm still waiting for the VM speed increase  Can someone help?Thanks

C1111 by Joining in
  • 481 Views
  • 5 replies
  • 0 kudos

Volt upgrade

Hi all, signed up as this seems to be the place to get help to questions! I have recently signed up to broadband from virgin due to the volt benefits of having numerous 02 contracts.O2 have already added the benefits to my contracts without me having...

Eldienne by Joining in
  • 378 Views
  • 3 replies
  • 0 kudos

Volt - Virgin Upgrade / Benefits

Hi Virgin Team,I have recently signed up for a new SIM deal with 02, I have since been through the steps with their customer service team to apply my Volt Upgrade/Benefits from their side (data boost), which should take approx. 14-days to apply.I hav...

PhigBill by Joining in
  • 297 Views
  • 1 replies
  • 0 kudos

O2 Sim Uswitch Offer

Just switched bundle with Volt and O2 sim . As I understand it I now have started a new contract with O2 although I haven't seen  their terms and conditions yet . I haven't received the sim so not activated yet . There is a better deal on Uswitch wit...

stublee by Up to speed
  • 917 Views
  • 9 replies
  • 0 kudos