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Hit standard package with volt and want to upgrade to 4k but netflix came back and said virging have declined the 4k upgrade. How can i get 4k ?

Resolved! Volt350

Ordered this beginning of week, Wifi pod arrived today Questions, am I supposed to get a new Hub? If not and it is through existing one and when is the speedup applied? TXStu

Volt not applied to VM broadband

HiNot received an email from VM re Volt speed boost since opening new o2 account on 15th Sept. O2 benefits have been applied.  Info says "up to 14 days". How do I get this fixed please?Thanks

Resolved! Volt benefits not applied (VM)

Hi, I moved to a new VOLT 100Mb contract with an O2 sim back in September, where I should have received a speed boost up to 200Mb.It has been over 14 days since applying the benefits through O2 and I have received the 'Your Volt benefits are now acti...

cw4357 by Joining in
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Super Hub 5 1gb customer

Hi i am 1gb customer with hub 4 which is not suitable for 1gb due to its limiting 1gb ports which on a good day with the wind behind it can manage 900mb.... I have been trying to get a hub5 to take advantage of the 2.5gb port so I can actually use wh...

ToniK by Tuning in
  • 15 replies
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Resolved! Volt O2 Sim question

I've just changed my package from Oomph to Volt. As part of the new package, I get an unlimited sim from O2 for £25 per month. As I don't actually need unlimited data and could make do with a cheaper package, could I contact O2, downgrade to a sim co...

Topgun by On our wavelength
  • 14 replies
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Resolved! Free WiFi Extender when upgrading to Volt M350?

Hello,Wonder if anyone can help.I recently upgraded to Volt M350 together with Virgin TV 360, Mixit TV and Sky Sports.I'm certain the CSR advised I would receive a free WiFi Extender to manage WiFi blackspots.I didn't receive this extender, was wonde...

Upgraded to Bigger Volt Gig1 package but no updates received

Hello,As mentioned in the subject I have recently upgraded my package to the Bigger Volt Gig1 package. I received an order confirmation stating that the estimated activation date would be 08/10/2022 but have yet to receive any further information/upd...

gjmalone by Tuning in
  • 1 replies
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O2 Sim has not turned up

Hi there.I recently purchased a bolt package with an unlimited o2 sim included, but it hasn’t shown up in the post or with my tv/internet package and was hoping for some advice ?I have called virgin and o2 and have been finding myself going around in...

Volt Upgrade

I currently have a virgin media broadband package and O2 mobile contract, can I please have my volt upgrades activated? 

Emmoh by Joining in
  • 6 replies
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