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Order WiFi pods

hello am only getting 5mps upstairs in my house using the connect app . Its tells my to order a WiFi pod but gives you no options to order one . I’m going round in circles

Volt MIA + WiFi pods

Hey all, activated my Volt benefits around 2 weeks ago. The O2 side applied fine, got the double data there. On the virgin side, however, I've had nothing and there doesn't seem to be any real indication it's in the works. I don't know if it's applie...

Missing Volt Benefits after taking out O2 contract

I signed up for an O2 contract a few weeks ago and have tried to register for Volt benefits but have yet to receive the email or any other correspondence. I've checked and there has been no upgrade of our Virgin internet package. We are suffering ver...

dinorwig by Joining in
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Beware of agents upselling you Volt

I have had an interesting experience with being cold called by an agent offering me a 'great deal'!I wish to share my experiences and give you all a warning about the tactics used that can inadvertently tie you into an 18 month sim contract.I was cal...

JTC652 by On our wavelength
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Mega Volt Package - 02 Sim Not Sent

Hi All,Hoping to see if someone can help me.  Similarly to other customers, I am having real problems receiving my 02 unlimited sim from the volt package as I am an existing O2 customer (the issue seems to be having the same email address on both).I ...

ebhatoo by Joining in
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'(Light) Mega Volt Bundle

I have the '(Light) Mega Volt Bundle. Does this include Netflix as currently I pay independently for Netflix?

celiamary3 by On our wavelength
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Volt Benefits

The 02 shop in Cardiff applied for my Volt benefits on 12th September and said they should be applied after about two weeks. It's over two weeks now and I haven't heard anything about the upgrade.

hansi by Fibre optic
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Charged £25 by VM & charged by O2?

So I took out the Volt bundle that included a SIM card from O2 for an additional £25 pmHowever I am also paying O2 £30+ per month for this SIM card?Looks like when this transfer was done something went wrong with billing - but who do I complain to?An...

no sim card nearly 18 months?

i am disabledi am now looking into my package as its nearly run out as i need a new one and i still haven't got my o2 sim card that ive been paying for for all this timei have a full volt package deal i purchased well over 12 months ago with no sim c...

klunk_64 by Tuning in
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Wi Fi pods for Volt customers

Numerous people have posted being unable to order Wi-Fi pods. The Connect App does not function correctly leading you in never ending circles. Has anybody cracked this one please 

ks38 by Tuning in
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