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o2 Sim Card Not Received After 1 Month!!!

My Volt package started a month ago and I've still not received my o2 sim card, I contact Virgin 2 weeks ago who confirmed that it was part of my package and that they had requested for the card to be sent.....2 weeks later still no card... I'm payin...

Resolved! VM Volt benefits not activated

Hello,Volt benefits have been active in my O2 account since 1st October (30 days), but they are not active in the Virgin Media account and there has been no broadband speed boost.Thanks for any assistance. 

Volt upgrade

Hi. I’m a virgin media customer with bb, phone and 500mb internet. I also have a contract virgin mobile sim and iPhone that I got my wife. The phone contract ends in august.Do you think I can switch my contract and sim to O2 to take advantage of Volt...

Resolved! Volt benefits not applied O2 customer

Hi,I have been with Virgin for a number of years and been an O2 customer as of June this year however my volt double speed have not been applied to my Broadband (double data has been applied to O2).any ideas? 

Jakestan by Joining in
  • 2 replies
  • 0 kudos

Signing up to volt

Hi.. was speaking to O2 about the volt upgrade.   But according to O2 iam not a virgin media customer.. any ideas please

Volt sim

Hi I signed new deal yesterday with virgin and it doesn't include the Volt SIM which I'm happy with but the problem I have now is the last deal I had the Volt SIM and the contract for that runs out November 23 so was told yesterday I was to contact 0...

Volt speed boost not applied

Waiting for my promised speed boost after you moved my mobile to O2. They have done their bit but virgin media nothing press button but ooops .I can now get grain for 1/2 the price cmon Virgin get act together.

BigT2443 by Tuning in
  • 4 replies
  • 0 kudos

Not Received VOLT BB from Virgin

Hi all, have had Virgin broadband for 4/5 years currently on 500mb package and have purchased a iPhone 15 pro on 02 on contract I have received the Volt benefits on my 02 contract been upgraded to unlimited data etc but haven’t had Volt benefits on m...

O2 migration

This migration has been handled so badly.My 93 year old dad had a sim as part of a package but never used it. I presume he was given a mobile number too but he never had a mobile phone.O2 never billed him merely send emails and letters about restrict...

misscake by Tuning in
  • 3 replies
  • 1 kudos

Waiting for an O2 SIM

I have just started a Vokt account, and while Virgin broadband and landline went ahead easily, I have been waiting almost a month for an O2 SIMThe chat bot at Virgin told me as its an O2 sim to contact O2.I tried speaking to O2, but they can’t help m...