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Re: Not getting volt boost

Any chance you could look at mine as well, 2 days on WhatsApp and still no joy, was told it was setup and to wait 48 hrs, but nothing no boost? 

Bazzer11 by Joining in
  • 3 replies
  • 0 kudos

O2 contract cancelled

Why does it say, on my Virgin Media home page, that it looks like I've cancelled my O2 contract? 

PaulVP by Dialled in
  • 8 replies
  • 0 kudos

Volt upgrade eligibility

I’ve been with Virgin for just under 18 months on the old Ultimate Oomph bundle at £79. It was due to go up to £147 next month so rang to cancel this week and retentions offered the same bundle at £85 with the SIM card switching to an o2 Ultimate Vol...

O2 sim has not arrived

Hi,Taken out a new package including an o2 sim.o2 sim not arrived. Rang o2 who say they’ve not got any record of an order and I should have received an email from o2 automatically when placing the order which I never received. o2 can’t do anything wi...

Have both O2 & Virgin but Volt can't be applied

Hi, I need some help with active my Volt benefit. I have both O2 and Virgin account in our house but no Volt benefit offer in my O2 page. The address on my Virgin bill looks slightly strange, it repeats my postcode twice. Could that be the issue. Ple...

YC25 by Joining in
  • 1 replies
  • 0 kudos

Re: Volt Benefits not applied

Hi there was this issue ever resolved??? Ime having exactly the same problem. I've had email saying my account is eligible for volt benefits, o2 have honoured there part already. But no sign of Virgin media following. Chat is an absolute pantomime, c...

Sooty2 by Tuning in
  • 1 replies
  • 0 kudos

Volt: new VM customer - what price & how??

I cannot see the specific "Volt" deals for 500 and 1gig on the VM website no matter what I enter trying to see them – why does this info have to be hidden away and impossible to find, deliberately making customers life a misery! I want Broadband only...

jimthing by Superfast
  • 4 replies
  • 0 kudos

VM Hub 2 on M250 Fibre

Hi,We have the Volt M250 fibre broadband, but we're still on an old Hub 2 router. We have WiFi dropping out fairly regularly now. Would a router upgrade help with the issue, and do I need to pay for this? Shouldn't we have recieved an upgraded router...

JonC123 by Joining in
  • 1 replies
  • 0 kudos