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Volt not activated

Hi. So I’ve got VM BB under my name with 350 meg and my brother has got an o2 sim (same household). He’s activated the volt benefits and he’s getting double data but it still shows not activated on my virgin media account. I’ve tried to contract virg...

AzzA871 by Joining in
  • 2 replies
  • 0 kudos

Ultimate Volt bundle - O2 SIM Price Increase

Hi, I received a SMS from O2 today saying that my unlimited SIM deal is due to increase by 13.4% from this April. This will mean the O2 part of my bill rising to over £29 a month which is scandalous for a sim only plan. If I attempt to downgrade my S...

No O2 sim received

I ordered the Volt package which included a free O2 sim card and still haven't received yje sim a week after installation. Anyone else have this problem? Who do I need to contact as I cant seem to find any answers about it

Missing O2 sim

HiI ordered the ultimate volt bundle inc the O2 sim and had the broadband/TV installed last week. However I have not received my O2 SIM card which is part of the package. cant find anywhere ehat i need to do to rectify this. Can anyone help?

Volt upgrade zzz

Have spent 6 days on the vm WhatsApp chat trying to explain to at least 3 different departments that at our home address we have both VM & O2, but under different account names. Every time, I get either passed to another dept, or get told I have to e...


Assuming you have ITVX and it works, subscribing to the ad free service might be worth a look as part of it you can view britbox and 5. You cannot use your britbox login. The search facility needs some work as you have know what's on BB or 5 to find ...

PhilipF by Superfast
  • 1 replies
  • 0 kudos

Volt missing benefits - customer service is a endless loop

It seems to be getting more and more difficult to speak with Virgin.I was recently upgraded to Volt 1gig.  I never received these benefits.Its since been two months.  I have tried to contact o2.  They were no help at allI have contacted Virgin by pho...

omgzhobbs by On our wavelength
  • 1 replies
  • 1 kudos

Re: Ordering a WiFi Pod

Please could I have WiFi pod as I can not find anywhere to order in the app thanks 

Meek75 by Joining in
  • 2 replies
  • 0 kudos

Resolved! O2 SIM card not received!

I placed an order for the ultimate volt bundle nearly two weeks ago and the install is booked.however I have not received my o2 SIM card which is part of the package. Tried calling o2 but lost the will to live - anyone experienced this and what did y...

Meldy73 by Tuning in
  • 8 replies
  • 3 kudos