We are aware of some confusion around the inclusion of Netflix within some of our bundles. The Netflix Standard Plan is now included in the below bundles sold from 21st March 2022 only Biggest TV bundleBiggest TV Volt BundleUltimate Volt Bundle Pleas...
HiI just changed my package to a volt bundle, and I can see on my contract that starts soon, the correct boosted speeds for broadband.I keep seeing things about having to go to o2 to apply and activate Volt benefits, but do I need to do this if I act...
HelloI am wondering if i can get some help regarding my current contract issue.I previously had various help from Virgin Media staff on this community forum. I was sent various correspondence and my account issues were resolved.This was great but i h...
Hi, I was wondering how you get the pods because I cannot figure it out.Thanks, Legolady06
Hello . I received an email saying my bill will increase an extra £9 a month . I can't afford that at all . I'm trying to find live chat to talk to some1 ( don't like speaking on phone as I am part deaf and struggle with accents) . How do I find live...
I have Volt benefits from being with O2 and VM. Apparently one of the Volt benefits is free mesh pods for the home to ensure quality connections. Anyone know how to claim these? There doesn't seem to be an area of the VM website to do this, and I'm u...
Hi there had a change and speed boost to my contract. Changes say we've removed m125 package, and replaced it with. M250 wifi max package. But looking in my account it says Broadband 200. Can anybody clarify this for me. Thanks in advance. Have a lov...
I have an O2 pay monthly SIM, Volt benefits applied there no issue. The issue is with VM.I'm well over 14 days, my name and address on accounts are the same. I have contacted VM through WhatsApp to ask what was going on and was told my package isn't ...
Hey guys, so I have a Virgin Media SIM only plan £8 for 12gb, anyway, my question is if Virgin Media is moving to o2 anyhow/Virgin Media SIMs to o2 network now, do you think I could get my SIM in the volt bundle to upgrade the speed of the Wi-Fi,as w...
Hi,I used to get consistently fast speeds with Volt (a solid 300-500mbps) and I was very happy, but it seems like I'm being throttled at an abysmal 20-40mbps from 9:00 to 10:00 every day now. This started two weeks ago and hasnt got any better. Almos...
Hi all,I've been watching the Virgin Media team/contractors setup their fibre equipment on the telephone pole at the end of my drive over the last few months with great excitement. I even registered my interest with Virgin Media so I could sign-up as...
