VM volt benefits not activating
After receiving confirmation that my O2 monthly sim volt benefits are now active, I'm still get to receive the volt benefits on VM. Am I missing something here?
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Forum Posts
Resolved! No Virgin Media Speed Boost
Hi,Like many others I was switched to O2 from Virgin Mobile on 7th July and the Volt benefits have been applied to my O2 account but I haven't heard anything from Virgin Media about my upgrade from M500 to Gig1 which will mean a new router as I have ...
O2 sim card/Volt question
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Resolved! Volt broadband upgrade
02 sent me a message on the 22nd July 23 confirming that volt benefits are active, 16 days have now passed and still no Virgin broadband speed boost.I have phoned Virgin media to ask about the lack of speed boost but they said I need to speak to 02 ...
New Contract and Volt package query
Hi, I have a new contract for another 18 months, however my volt package runs out next month, will this follow a new contract with O2 volt or can this mean I can look else where, will this effect my package, Volt350 [MOD EDIT: Subject title chang...
Resolved! volt and upgrade
I am having a problem with Virgin Media not applying the increased broadband speed with the Volt update package. On 28/7/2023 I received an email from O2..."Hello, We're just confirming that your Volt benefits are now active. You can see our terms he...
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I've got an O2 SIM, bought separately but I was told if I have both I can get the benefits but I can't see where to add this in! Every time I click through, it's to buy a SIM plan. Can I still get the benefits without purchasing a new plan on O2 thro...
Cancel O2
My mobile provider was previously Virgin but this has now switched to O2. O2 is notoriously terrible in my area and I'm not able to make and receive calls and texts at all at home since the switch. If I'd have known O2 was so poor in my area I would ...
Volt query
My partner has added Volt benefits to his mobile with 02, I am led to believe this would make Volt active in my VM account as we are in the same household, however this is not happening, showing as inactive, any thoughts?
