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Volt 02 contract change

Hey guysSo I was already with O2, on a 24 month contract, in September I signed up for Virgin and got the Volt benefits, I got the 350Mbps (upgraded from the 200Mbps), I got the package including TV Entertainment and landline, paying £37.99 a month. ...

bc2020 by Tuning in
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Resolved! How do i speak to someone in installation team

Hi, So recently Virgin messed up my house move date. We booked a home move for the 8th March and they disconnected us at our current property on the 8th February's. Now we cannot for the life of us get the current property reconnected. We've been on ...

Goudies4 by Joining in
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Resolved! Require Wi-Fi pods

Hi, have done a Wi-Fi scan on the connect app and have three rooms less than 7meg download speed, but doesn’t show me how to order Wi-Fi pods.  It says as a volt customer I can have up to three. Cannot speak to anyone direct or even on chat so though...

Halfmast by Tuning in
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Volt not applied

Hi, I got an O2 sim with Volt benefits last year, on the O2 page it tells me volt benefits have been applied.These have been applied since 7 November.Unfortunately, it doesn't seem as though anything has changed on the Virgin's side. I've also reboot...

02 sim

When I renewed my virgin package a few months ago I was sent an 02 sim but was already on a phone contract elsewhere. My contact is now coming to an end and I am looking to switch to virgin to use the 02 sim. How does this work? Do I just purchase th...

juedoc by Joining in
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Ultimate volt bundle

An o2 sim is part of package.Is this sent once account is actually activated,as I signed up a month ago,but had to wait for installation. I have not received the sim,and customer services have no idea.

Volt for second family member rejected.

Hello,I am a Virgin Media customer and recently me and my wife both switched from Three to O2 as we were told we could both benefit from Volt. So we would get the data/speed on our sim contracts/our Broadband doubled twice. I was successful in signin...

Resolved! Unwanted Contract

Hi, Virgin offered me a new deal for 18 months, with a speed increase and a new TV box.They asked if I wanted a mobile phone contract as Virgin are now working with 02.  I said no, I am happy with my current phone company.  When Virgin emailed me the...

How big is the hole drilled into the wall?

Hello, I’m getting a Virgin media Fibre on the 14 of February and I’ve never gotten virgin media before, Since it’s fibre, if just like to know how big the whole in the wall usually is and how the whole thing is set up

Bryan9 by Joining in
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