For all Volt questions
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Volt Speeds

Just wondering how long it takes to get the speed boost with volt got double the data on 02 sim but no speeds boost as yet

Andy1982 by Joining in
  • 4 replies
  • 0 kudos

Netflix (Volt) - Not working

I signed up to Volt in March 2022, advertised at the time as including Netflix Standard... I still can't get this to work/activate though. I've tried various things (cancelling my own sub, trying to activate through the Virgin box etc.), but none of ...

bimjim by Joining in
  • 11 replies
  • 0 kudos

Netflix not activated

Upgraded to Volt early January, Netflix included as standard.Netflix still not activated, numerous lengthy chats via WhatsApp, every advisor states ‘ yes ‘ will get this sorted within 24/48 hours, and activation email will be sent.Absolute joke, and ...

Ade59 by Joining in
  • 5 replies
  • 0 kudos

What happens - free upgrade after contract runs out?

I was asked this question the other day but couldn't actually give them an answer. When your current contract runs out and you have had a supposed free upgrade from 500mb to 1gb via the volt supposed free upgrade. I am only asking this because many o...

lojelo5 by Superfast
  • 2 replies
  • 0 kudos

Emergency engineer

Hi missed technician on installation day (yesterday) and can only get new appointment in 12 days. We work from home and need WIFI. I keep getting passed through to different people by Virgin but no body is able to help. Any ideas TIA

DunnyLFC by Joining in
  • 2 replies
  • 0 kudos

New VM and O2 contract

Did the usual threatening to leave due to impending price rise, and was offered a new contract at a significant saving, which I've obviously taken up.Part of the deal was I had to sign up to an O2 contract at the same time, the cheapest on offer was ...

Connection problems with new router

Good afternoon,I have recently installed a new router as i updated my package to the 1 gig speeds and i have had nothing but problems.Web pages taking much longer to load, games getting lag spikes, i cant run the diagnostics tool on the virgin websit...

xmo0sie by Tuning in
  • 2 replies
  • 0 kudos

Not able to access Netflix on the app

Can anyone advise why on the app the Netflix section won't load and why I don't see anything to do with Netflix when I log into my account (have tried several browsers) it took nearly 8 weeks to actually get Netflix activated and now it doesn't work....

prj357 by Joining in
  • 6 replies
  • 0 kudos


Upgraded to 1 gig internet and was told I would get hub 5 box but sent me a hub 4 box so I questioned it and they said they are out off stock off hub 5 box and if I knew this I wouldn’t off carried on with upgrade until they could provide me with the...

Volt question

I signed up with virgin and o2 separately, I want to link the two and get the volt benefits?I spoke to a guy the other day from virgin who said because it’s only been a day since I had my services activated, there’s nothing he could do and to call ba...