Exisiting Virgin customer, upgraded to Volt M125 with the addition of 10GB O2 Sim. I've received the Pre-Contract docs and confirmation email saying the service will go live on the 13th, then nothing. Obviously activation date has passed and I'd li...
Received the confirmation email from O2 on August 12th that my Volt benefits were active on that side of things, and looking at my account details on the O2 site confirms this. As with so many other customers however, I too must add my voice to the ...
I can’t seem to work out how to order wifi boosters that are included in my package - wi-Fi is getting worse and it seems that it’s so difficult to speak to anyone or find any useful relevant info without wasting hours of your life ! How on earth do ...
Hi TeamIt seems i have the same problem as many others have posted recently with regards to volt benefits not being applied to our virgin media accounts...I was switched to O2 from Virgin Mobile on 27th june and the Volt benefits have been applied to...
O2 confirmed my Volt benefits were active on 02/09/23 but are still not active on my virgin media broadband (22/09/23). Any ideas how long this takes to activate? I can't get through to talk to anyone at customer services. Chers!
I now have two O2 sims as my virgin mobile contract has migrated over to o2. I'd signed up for an O2 sim to benefit from the Volt boost it'd give us on the broadband. But can I cancel it now as I've got an O2 contract which I actually use? Feel a bit...
As I’m a new customer to Virgin and already have an O2 account , Volts have been already activated with my O2, wondering when it will be apllied to the Virgin account? Thanks
Hello,On 2nd September I went into the MyVirginMedia app and ordered an O2 sim but clicking the “add sim” button. I signed up for 100GB at £15pm and gave my PAC code from EE (code expired on 10/09/23) to keep my mobile number.I received two emails on...
I applied for the VOLT benefits a week ago, and got a text from O2 confirming these are now active. I’ve got the double data from O2 and now have 160GB instead of 80GB. However, nothing has changed with the Virgin speed. I’m currently on the M100 pac...
Boring and annoying !Crazy useless unintuitive process that is circular…I hear you can go through chat and get them ordered ?why is this so hard?
