We are aware of some confusion around the inclusion of Netflix within some of our bundles. The Netflix Standard Plan is now included in the below bundles sold from 21st March 2022 only Biggest TV bundleBiggest TV Volt BundleUltimate Volt Bundle Pleas...
I have been dealing with this simple upgrade for over a month and the issue still hasn't been resolved. I've tried contacting agents from Whatsapp, webchat and hotline but they all failed to assist me. I'm hoping the forum staff could help me out her...
Which o2 mobile plans qualify for Volt, and thus speed upgrade on Virgin Media broadband?My Virgin MOBILE is being migrated to o2. It says my plan is "30-day rolling O2 sim plan" - woulc this qualify for Volt?
Hi i am a virgin broadband customer as well as a Virgin mobile customer i was told i would get a free broadband upgrade when my Mobile was switched to O2 its been over a month since the switch on the 02 app it says my volt benefits have been activate...
Hello. I’ve been having a good read through the various posts relating to what happens if you cancel the O2 sim from the Ultimate Volt bundle during the first 14 days.Quite a few people suggest nothing will change on the Virgin Media side of things,...
Wondering if someone can help. I was originally sold a internet package by Virgin which included an O2 sim to get discounts. Everything set up and moved my number onto the O2 sim fine.Since moving I've noticed the O2 coverage in my area is shockingly...
How do you order wifi pods ?.Did the scan .Got a blackspot.Need to order a wifi pod (free as part of volt).Can someone help?.Thanks.
Hi, my o2 volt benefits have been activated for well over 15 days now and still haven’t had a Virgin media broadband speed upgrade. I’ve contacted Virgin Media via phone and online chat services multiple times but nobody has been able to help with th...
Hi ,Can I please order 2 signal boosters as my son is getting a pc in his room and we also have gaming console on the loft. I believe these should be included in my Volt 250 package as discussed when taking out the deal.Can you please confirm this wi...
Hi,I was moved onto the Volt M100 package in January 2022 as this was the cheapest option. In the last few days I have moved onto a new package as the cost had gone up substantially. However I seem to be having difficulty locating how to cancel the £...
Hi There,I signed up for the ultimate volt bundle back in June. My virgin services are now live but I’ve not received the unlimited O2 sim that was supposed to be with the package.Any ideas how long this takes? When I ordered it said within 7 days,...
