I see a lot of people have been moaning about this and I now join the queue.It's been a month since I migrated over to O2 (8th August) and no sign of my Virgin broadband speed upgrade. I saw people being asked to wait 2 weeks so I have waited before ...
I have just spend 55 minutes of my hard working time on the phone to your technical team to try and order boosters which I am fully entitled to. However, after much debate, they advised me they cannot send or order them for me unless my WiFi is below...
I had virgin media installed on 21st August and I have been an 02 customer for years. When I check on 02, it takes me to a page that says benefits been applied or I am not eligible. I have no idea how to activate these benefits.
HI, The Volt benefits has not been applied to my VM account yet, O2 applied it 4 weeks ago to my O2 account, I was already a VM customer at the time and took out a new SIM with O2 on the 29th July, O2 enabled volt benefit on my account 9 days later o...
Hi my o2 volt benefit applied 2 weeks ago as expected but my virgin side benefit is showing as inactive and not been applied no email etc Please can someone help??
Recently had email saying I have been subscribed for vault benefit that I have not signed up for but I am being charged? How do I go about cancelling this??
I am just coming to the end of another 18 months with VM & had an offer of £A/month for 18 Months from their web site which I accepted. On phone VM confirmed £A was correct with a discount of £10.00 from £B. However VM emailed contract with £B/month...
I'm a customer of both O2 (I had a virgin sim card) and VirginMedia broadband.My phone Volt benefits went live on 14th July.I've still had no word on the VirginMedia broadband speed boost.How do I get this activated? Thanks!
. 1 . elderly relative came out of contract ultimate oomph contract a few months ago. 2. i negotiated a new 18 month contract ultimate volt package on her behalf starting August 2023. new 02 sim card with new number is provided as part of this ...
Hi I am also waiting to receive my Volt boosts from Virgin & O2 (Broadband upgrade & Double Data on mobile)a month after my package was split from Oomph with a Virgin sim, tried to go on both sites but neither give me the option to activate boosts, s...
