Hi there, Hopefully posting in the right place. I recently (Thu, Sep 21) contacted virgin via webchat to see about getting my speed upgraded. After a quick chat I was offered the M250 package for £39, nowhere was it mentioned that this would be Volt ...
The Ultimate Volt Bundle includes Netflix Standard.There is also an option to move up to Netflix Premium (for £5 per month) and back to Netflix Standard (back down to £0). Can anyone confirm how the billing and service works for this?If for example,...
I’ve just signed up to virgin for their bigger bundle plus m500, paying £55 a monthIf I was to take out a o2 sim only deal through Uswitch , £6 a month for 6gb of data, am I correct in believing I would then get the gig1 upgrade & double mobile date ...
Hi.I’m hoping someone can help… I have been an o2 customer for over 20 years, my partner who I used to live with paid for virgin broadband under his name, so I received the volt benefits of double data to my account.Last month he moved out, but I sig...
Can an Admin check my account as call centre are not very helpful. I had volt on my previous package and benefited from the speed boost. I have downgraded my broadband package and volt has not applied a speed upgrade on my package. When I spoke to ca...
Hi, I recently moved into my new home over a month ago and had been a 02 customer for a year prior. I was told to wait a week before applying for Volt upgrades, which work on my 02 phone but not on my broadband package, which still shows M350 instead...
Hi, I had my virgin media set up on Friday 22nd September, it was a change over in names, although it goes through as a new set up. When will the virgin volt be added? Also will I need a different hub for it to actually work as we already have the m5...
I have virgin broadband, TV and phone plus a o2 pay monthly phone.My question is what's happened to my upgrade? nothing has changed.I can't seem to be able to actually talk to a human surely they have some all I seem to be able to do is go around in ...
Hi,It seems there a fair few people in the same boat as me, I've not been able to speak to Virgin Media about this but I had an Oomph package until we had the SIM migrated to O2. I can see that the Volt benefits have been applied by O2 but not had th...
Hi,Joined Virgin broadband a few weeks ago and joined Volt as I'm an o2 customer also. Our broadband keeps buffering when using the broadband in the bedroom which is furthest from the hub, which when you have a fast package is disappointing. Our hou...
