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Forum Posts

Price Increases and Poor Service

Anyone else considering moving away from Virgin based on the recent price increase email?I see lots of people having issues with Virgin Go downloads, Netflix took four months to resolve and seems no resolution……Chico

Chicom69 by On our wavelength
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Upgraded to M500 turns... out to be M350

Hello, I upgraded to what I was told was M500. Contracts said same.  Having VOLT in place already I expected 1GB to arrive as my free boost - it did not. After MUCH difficult wrangling with cust services I am told that I was actually  sold M350 which...

Resolved! Speed Increase(?)

Hello All, As a Virgin Media customer & now O2 (migrated from V. Mobile) I recently received the email from O2 that I'd been awarded the Volt bonuses, but my Internet speed has not increased (I'm currently on m500 - *not* a Volt-tagged package(!) I'v...

VM and O2

Three days ago I took a contract for VM full fibre and an O2 sim as part of a bundle, the contract has 14 day cooling off period, I was unhappy with a few issues and tried to cancel the contract, this is what happened next:VM, rang and rang and rang ...

davidirv by Joining in
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Late installtion , false promises and worse customer services

Hi , I am writing to share my experience with Virgin media and to advise others to learn and stay away from them if you don't want to loose your sanity. The sale agent was really good and give me a really good deal. (Volt) with lots of goodies. He sa...

VOLT Virgin and O2

I signed up last year for Virgin Media and also signed up to O2 so I could benefit from VOLTHappy with the Virgin side but did want to lower my O2 tariff can this be done or would this effect Volt?

Network issues

Has anyone got issues with connecting ion in Lincoln area?Internet not working (done the switch off bit)try to call 150 and as ever, unableto CONNECT. I am a new customer and to be honest I am very un-impressed. Comes to something when you have to ra...

O2 SIM card not received

I signed up for Volt in July and heard nothing about when the O2 sim is arriving. I see there are lots of people experiencing the same thing on here.How is it best to get that sorted?Thanks

Volt speed upgrade not applied

My volt benefits were applied by O2 in July, but I'm still waiting for the speed boost from Virgin. How can I get this applied?

thip by Joining in
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