Resolved! Volt benifits
I have been with virgin media for a long time I joined O2 over a month ago I have received my O2 data upgrade but virgin will not honour the other benifits
Volt
For all Volt questions
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Forum Posts
WIFI PODS
Is there an easy way to order A SECOND POD. Sick of trying ridiculous automated system
Need a WiFi pod
I have volt. My speed is below 30mbps after testing via the virgin connect app in one room but the app then doesn’t give the option to order a pod? I would like a pod.How do I order one? The chat button doesn’t work. (It has never worked for me, I us...
I recently upgraded and haven’t received my WiFi volt upgrade to next speed up
I recently upgraded on o2 and received my double data but no sign of my increased broadband speed ??
Shocking customer service and total loss of service
Ok so I’ve been with VM for a couple of months and have got to say the customer service is shocking, first of all it’s almost impossible to get booster pods even if the installation technician puts the note on the account that they are required and e...
Volt benefits
Still no speed upgrade from Virgin media, O2 volt benefits were approved in August have tried all the help pages on VM waiste of time
Volt
My volt benefits have been active since August 2023 on my O2 account but still nothing from the Virgin Media side
Re: Volt Benefits
We’ve got the same issue, O2 added the benefits almost immediately but months later Virgin still haven’t done anything other than acknowledge we’ve requested it. Beginning to think it’s only AI customer service these days and no human beings left at ...
Resolved! Volt Benefits
HiI signed up for O2 back in July and had the message confirming Volt benefits had been applied to my O2 account on 18/07/2023.I’ve still not received the speed boost from Virgin or ’Max’ benefits- what do I need to do to get these activated?thanks
Virgin Media speed boost,
I've got the same situation, my O2 volt benefits have been applied but waiting on Virgin Media speed boost, could you advise on what I need to do?
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