I was called three times today by Virgin Media sales people. The third time i actually had time to talk so listened to the deal offered, which was actually pretty good, and saved me money on a better package.The guy assured me that I would retain my ...
Can anyone tell me how I can actually get hold of someone either by phone or live chat? The link to live chat on their website (or in the App) just gives me a QR code that tries to re-download WhatsApp. I've been able to contact them previously as I ...
I have both Virgin Media broadband and an O2 SIM on pay monthly, today I wasted 2 hours of my time speaking to the script reading hustlers at virgin media through their WhatsApp.According to the website I am eligible for a free speed boost on my broa...
A few months back I went through the process of applying for the Volt benefits.I have been a customer of both Virgin Media and O2 for several years and thought it would be great to have the benefits of Volt applied across the two accounts. I believe ...
Received a 'Late' Bill today from O2 for sum of £24.98.Contacted O2 who advise this relates to migration of SIM from Virgin to O2.O2 can't help (albeit bill is in their name?).I don't recall ever receiving a SIM from VM and even if I had, I've never ...
I have a Hub4, and a 1Gb volt contract with TV. As shown the TV box has a connection speed of 1000Mb, but any other device I connect via Ethernet is 100Mb max, using cat 5e or cat 6 cables, tested three differing devices all with the same result. Als...
HiMy brown box has came off the wall and all the wires are on show, I have tried to call Virgin media but cant get to speak to anyone to report the problem. It is currently covered in masking tape. If anyone from Virgin media sees this message coul...
I signed up for a Volt contract in May 2022 simply in order to save some money on my Virgin bill. I've never used the O2 sim I was sent (didn't need it). The Volt contract is ending on 6th November 2023 (this Monday). Do I need to call Virgin to end ...
