My wife has an O2 SIM and we have M125 Broadband+phone in the house. My wife applied for the boost via her O2 account and received notification 28/9/23 confirming Volt benefits were active. I can see, however, that the speed boost has not yet been ap...
Received the 'We're changing our pricing terms' email recently and wasn't happy so using the option to cancel without paying any early cancelation fees, set out to cancel my contract.I spent over 3 hours on the phone yesterday cancelling my Virgin Me...
So when I took out my contract with VM I was told that part of my bill would be paid to O2 but that amount would be then of the total bill which the remainder would be billed to VM I was also told that I needed this SIM card for a WiFi pod thing that...
Can anyone help??I supposed to get a broadband boost from VM as I have O2sims and broadband together. O2 has applied the VOLT Benefit but nothing from Virgin media.
Hi all Volt was activated on my account on the 10th. My data on my O2 was double on the same day but still waiting for my Virgin Media speeds to be added. Can someone help please. Many Thanks
So I called up to buy a volt bundle 2 weeks ago. The woman who arranged it took my house number and email address incorrectly. I was also told the installation date would be 2/9. On the 2/9 I rang up to confirm the installation was taking place as I ...
My package will come to an end in January. I appear to be still on the volt package I was coned into 18 months ago. After a nightmare with O2 I got rid of the Sim and now just have a basic tv package and broadband. That’s all I need going forward. I’...
I'm new to Virgin Brian band and also have an o2 account, I was told that the accounts would be linked so that I got an increase in speed, when will this happen as it hasn't happened so far.
Hi, I was migrated to O2 on 2nd September and Volt benefits are active on O2 but the supposed speed increase at the Virgin end has not been applied . My Virgin app still shows Volt as inactive. Can you resolve and apply the Volt speed increase to...
Anyone else getting that error when trying to add a new O2 SIM or clicking to activate volt. Just agreed a new contract today and was hoping to add one to get the speed upgrade.
