Hi, this seems to be a regular topic in this community and I now find myself in the same boat I have VM TV/phone/500gb bundle in my name and partner has O2 contract SIM in their name, both at same address. Partners O2 account shows volt status as act...
Included in my package.Over last 2 weeks it no longer launches either from channel 204 red button nor from app.Rebooting does nothingAny ideas?
Virgin has not applied my Volt boost upgrade on Broadband speed, however O2 has applied this promptly as promised several weeks ago
I added a new Netflix account to Stream to pay for it through my Virgin Media bill. The offer was a rolling 30 day contract at £5.99 per month. I am currently being charged the full whack at £10.99 per month. Please refund the difference and set the ...
Had my volt benefits confirmed and applied by o2 since 29th September but nothing from Virgin Media yet Name and address are the same for both accounts
My package contains a volt element. I got a little confused when trying to discuss implications of price rises going forward as a result of the VM/O2 merger. The VM agent managed to explain what I will need to do regarding the TV, BB and landline par...
I have o2 and virgin. volts activated on o2 but not virgin. Contacted virgin they told me to contact o2, did that and o2 told me to talk to virgin because its about broadband. I have waited over the 14 days and still no upgrade in speed. Plz help
I have both O2 and Virgin as my service providers. The volt is activated on O2, but it's not active on Virgin. When I reached out to Virgin for assistance, they advised me to contact O2. I followed their advice and spoke to O2, who told me to speak t...
I only have hub 3 when I will have the Gig1 Fibre package upgrade from 500 for getting a O2 sim via virgin media website giving me Volt too. Hoping I can just move it to the other side of room myself while getting the new Hub 5 router. Can one of the...
Hi John, I am having the same difficulties cancelling the 02 side sim, any assistance would be helpful
