Hi, Virgin offered me a new deal for 18 months, with a speed increase and a new TV box.They asked if I wanted a mobile phone contract as Virgin are now working with 02. I said no, I am happy with my current phone company. When Virgin emailed me the...
Hello, I’m getting a Virgin media Fibre on the 14 of February and I’ve never gotten virgin media before, Since it’s fibre, if just like to know how big the whole in the wall usually is and how the whole thing is set up
After over a month of negotiating, I eventually got a deal I was satisfied with, which meant moving from the EE mobile to o2 on their unlimited plan. That was £25 / month.Within less than 6 weeks, they'd already raised the price and I was finding the...
My daughter contacted VM via webchat following expiry of her previous 18 month contract. She was interested only in a monthly rolling contract as she would soon be moving in with her partner who already has broadband. VM constantly recommended an 18 ...
Signed up for a deal for a VOLT package which was a good offer, through the virgin page. Got the contract summary through email and activation date. Date went by and no activation so contacted them and they said its not available any moreAgent said...
I have the m350 broadband and two o2 phone tarries in the house, all three are in the same name and are eligible for vault. If I upgrade my broadband to m500 and then apply the volt promotion does that mean I’ll get the 1Gb broadband for no additiona...
I've just upgraded to volt and installed hub 5. Initially it showed OK in the connect app but after 12 hours has now stopped. I've tried the app on multiple devices and the hub just won't show despite it working OK. I have really bad signal in 2 room...
Hi I'm on the volt deal where we're entitled to a free pod if the download speed is low. I've recorded a speed of 8Mbps in one of the rooms but can't see how we go about getting a free pod. Any advice would be gratefully received.
Hi,This is a subject I started last year and has either never relly been fully resolved or is coming back to haunt me. So I think a mod needs to try this again please.I already had 1 pod. Upgraded to Volt and was informed I had to receive a replace...
Does anyone know how to actually order the wifi pods. I have run a home scan through the connect app and some rooms have 0-1 mps, but there is no obvious route to place an order and the website's Tobi Bot is useless. Thanks.
