We are aware of some confusion around the inclusion of Netflix within some of our bundles. The Netflix Standard Plan is now included in the below bundles sold from 21st March 2022 only Biggest TV bundleBiggest TV Volt BundleUltimate Volt Bundle Pleas...
I ordered an upgrade online on the 19th Oct, contract came through on email on 20th. With estimated activation 22nd. However nothing has happened. I ordered a sim and added the volt package to get guaranteed WiFi. I called on Tuesday but having ...
Hi. The cable that comes into my property for Virgin broadband is visible outside and anyone can damage it. I have only noticed recently that this cable is for my house. Please can I arrange for this to be urgently covered by cement or any other sort...
My Volt package started a month ago and I've still not received my o2 sim card, I contact Virgin 2 weeks ago who confirmed that it was part of my package and that they had requested for the card to be sent.....2 weeks later still no card... I'm payin...
Hello,Volt benefits have been active in my O2 account since 1st October (30 days), but they are not active in the Virgin Media account and there has been no broadband speed boost.Thanks for any assistance.
Hi. I’m a virgin media customer with bb, phone and 500mb internet. I also have a contract virgin mobile sim and iPhone that I got my wife. The phone contract ends in august.Do you think I can switch my contract and sim to O2 to take advantage of Volt...
Hi,I have been with Virgin for a number of years and been an O2 customer as of June this year however my volt double speed have not been applied to my Broadband (double data has been applied to O2).any ideas?
Hi.. was speaking to O2 about the volt upgrade. But according to O2 iam not a virgin media customer.. any ideas please
Hi I signed new deal yesterday with virgin and it doesn't include the Volt SIM which I'm happy with but the problem I have now is the last deal I had the Volt SIM and the contract for that runs out November 23 so was told yesterday I was to contact 0...
Waiting for my promised speed boost after you moved my mobile to O2. They have done their bit but virgin media nothing press button but ooops .I can now get grain for 1/2 the price cmon Virgin get act together.
Hi all, have had Virgin broadband for 4/5 years currently on 500mb package and have purchased a iPhone 15 pro on 02 on contract I have received the Volt benefits on my 02 contract been upgraded to unlimited data etc but haven’t had Volt benefits on m...
