Need wifi pods, can't get one ordered ... I am on 02 and virgin, volt hasn't activated and my address and account all matches up... so frustrated, wifi barely works and can't get a pid delivered due to incompetent sales support who say they can't see...
I signed up with virgin and o2 separately, I want to link the two and get the volt benefits?I spoke to a guy the other day from virgin who said because it’s only been a day since I had my services activated, there’s nothing he could do and to call ba...
Hi all,So I ordered M250 broadband online that is on discount. I saw in the extras the O2 sim deal to get boosted data and a VM speed boost which meant I would get boosted to M350 if I'm not mistaken.However the O2 side of things failed because my em...
I have now tried twice to upgrade my package from within my account.I'm selecting an O2 SIM which then gives me double data and a broadband speed increase thanks to qualifying for Volt.I receive an email confirmation and contract docs..but then nothi...
Ordered volt mid December. Contract includes 02 sim. Still waiting for sim to be delivered.
There are several posts on here over a long period of time who have placed orders via their VM account for an O2 SIM and broadband upgrade to access Volt.These orders are often not being processed - despite order references being emailed along with c...
I upgraded to the 350 with 100gb O2 sim on 07/01, but this order seems to have been cancelled after I contacted support. I created a new order on 24/01, but have not received anything past the contract details from virgin only, and I need my new sim ...
I did the volt deal as been with 02 since 2004, so I joined VirginMedia for a two year contract and they soon doubled my broadband but 02 still from last year not doubled my phone data. Has anyone had this problem and got it solved? I cannot underst...
A year ago I purchased an internet bundle including an 02 sim card. The sim, in all this time and over 6 calls to Virgin, has never arrived. Could I please have some help with this issue? I've been promised a ring back by Virgin representatives only...
Hi I was looking to downgrade my package as I will be coming to the end of my contract on the 19th march and wanted to stay with virgin media, but after todays performance it seems I will have no other but to cancel my contract,today i contacted virg...
