We are aware of some confusion around the inclusion of Netflix within some of our bundles. The Netflix Standard Plan is now included in the below bundles sold from 21st March 2022 only Biggest TV bundleBiggest TV Volt BundleUltimate Volt Bundle Pleas...
So my contract is up .Currently on M125 and volt doubles that to 250. However on the website have an offer to upgrade to M250 for 46.00 a month. Will this mean that volt doubles that again to 350?200Mbps fibre broadband > 350Mbps fibre broadbandh...
After my tests and an online chat with Tech Support I was to be sent a Pod to fill in a dead spot in my WiFi coverage. When it never arrived, I thought I would chivy them up. Should be straight forward I thought but no.To cut a long story short, hav...
My tv boxes doesn't record anymore messages i keep getting is Sorry we couldn't do for you this time try
Hi , I have already got virginmedia tv and 1 Gb broadband I have just added a volt sim cardmy question is this how long does it take to receive my new SIM card ?thanks
I joined Virgin Media on 29th September 2023 as an existing 02 customer and got the Volt double data benefit for my phone but have not yet received the speed boost for our broadband. I have tried to speak to someone in customer service for assistanc...
Having the same issue as an archived post. Copied the same text but can the solution be provided to self serve.https://community.virginmedia.com/t5/Forum-Archive/Volt-package-with-O2-sim-included/td-p/5068350Can anyone please help?I have just joined...
Since joining O2 in November 2022I have not had my Virgin broadband speed increased. I have 2 phones on my account
Hi, We have been with VM for a few weeks now and have been with O2 for months, the O2 volt speed upgrade was applied last week but no sign of the VM speed boost.Any idea how long this usually takes.ThanksNicola
I am in this exact situation. I have just spent two hours on the phone being passed from one call centre to another between Virgin and O2. No one can resolve this. Did you receive an answer? I am being sent bills by O2, and threats of debt collection...
My Virgin Media SIM was migrated to O2 on 4th July. Volt benefits on the O2 side were activated on 14th July. I also have a Virgin Media broadband (M250), TV and landline package, which is for the same name and address as the mobile account. I have n...
