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Sim card missing

Have had my Virgin media installed 2 weeks ago Virgin Volt. Which includes aO2 sim card Not received card yet Have had the run around from everyone Passed from Virgin to O2 then back to Virgin.Paying for a service I am not receiving.Will a discount o...

Virgin Media Volt Not Added

Hello, We are both O2 and Virgin Media and have now activated Volt on our O2 account, we received the email from O2 about a week ago to say Hello, We're just confirming that your Volt benefits are now active. The benefits appear to be live on our O2 ...

liamdaly by Tuning in
  • 2 replies
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WiFi booster from volt

HelloI got the volt package to see for WiFi booster as my office is always slow. Got new router , used the app and next to router 217Mb, in office 11... My son's bedroom also slow. However the app doesn't suggest a booster and I can't find a way to o...

J_B by Joining in
  • 3 replies
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Quick question about volt.

I have the m350 broadband and two o2 phone tarries in the house, all three are in the same name and are eligible for vault. If I upgrade my broadband to m500 and then apply the volt promotion does that mean I’ll get the 1Gb broadband for no additiona...

Another missing Volt speed boost

Like several others here, we have had our O2 Volt bonus become active over 2 weeks ago but have yet to receive our Virgin broadband upgrade to the next speed level.Can someone from the team look into this for me please? 

ohms by Joining in
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Virgin Media broadband speed boost

my VOLT speed increase hasn't been applied to my broadband and I can’t get through to anyone to get it activated.  It has been over 3 weeks, and O2 did their bit on my mobile 2 weeks ago. Any suggestions how to get this resolved by Virgin?

kburr by Joining in
  • 1 replies
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Volt am i eligible?

Hi basically have virgin broadband for years (135mb now i think)and had 2 sim only numbers on virgin mobile.On the 26th of this month my 2 virgin mobile sim only numbers were moved on to 02 and I had a letter saying that I would get more data when I ...

madmanx by On our wavelength
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Wifi pod

Hi i am trying to order a wifi pod, to Extend Coverage to the outside coner of my house for a new Security camera because we were burgled a couple of weeks ago. The Signal is wake and keeps losing contact.

Rubbish- by Joining in
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Virgin media, Internet

I have recently moved house and my Internet coverage in other rooms and also outside. It’s virtually non-existent. I have been told that I require a Wi-Fi pod. How do I get one after trying to phone many times I am still at a loss what to do please h...

Upgraded from M500 to 1G Speed then Virgin messed up

Hi there,Hope all is well! I really need some help! I tried calling Virgin, but they were quite unhelpful and I'm getting really concerned. Anyway, here is what happened: -I have M500 broadband (Superhub 3) with Virgin for some time and my contract f...

fivefive by Joining in
  • 1 replies
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