Can anyone help with this? I am getting quite frustrated phoning O2 who seemingly find it too difficult to cancel this O2 sim that I was forced to sign up for 18 months ago to get a better deal with VM. My VM contract from then is now over and I ha...
Hi,I signed up for a Volt Bundle last Monday (26th February). I received a contract from Virgin but I haven't received anything from O2 and I am still waiting for my new sim. How long should I wait for the sim to arrive and how can I check that O2 ha...
Cant seem to find a straight answerMy wife has a contract with O2 and I recently signed a new contract with Virgin for home broadband The O2 is in her name and the Virgin in my nameIs it still possible to link the accounts to claim benefits Thanks in...
Virgin Media emailed me today to remind me of my contract renewal so I rung them went through various deals and accepted one which required me to take out a O2 Volt contract. This was M500, o2 Sim, telephone, free upgrade to 1gb as part of the o2 Vol...
Started yesterday and hasn’t changed today I can’t stream, Netflix constantly recommends I restart the router Fed up of restarting the router Feel like the WiFi has become weaker, so I downloaded VM Connect and it can’t find the network even though m...
Hi. I am after some help.I have just downloaded the o2 Priority app and was able to login via my Virgin Media details. I have been trying to redeem the £2 Disney Plus discount, but I don't seem able to do this. Has anyone been successful in doing thi...
Hi, tried all other avenues to contact customer services, and are now losing the will to live. My issue is my bill has suddenly doubled with no explanation, my account says changes were made to my subscription, which I have not requested? All I can t...
Hi, we had an installation of a second tv box and I have been waiting for the feedback email as to leave my positive views regarding the technician. This email has not been received.Is there a way to leave this feedback on this community board?The te...
H,virgin media customer.O2 Contract email received tells me to continue to complete the order but with no option to say yes.
Virgin volt bundle with 02 sim package was installed this week at elderly vulnerable persons address. They have left her with no phone number, no SIM card, no back up line. I have called virgin and 02 about 8 times spent 6 1/2 hours on phone over the...
