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Forum Posts

Netflix - Bundles and Activation

We are aware of some confusion around the inclusion of Netflix within some of our bundles. The Netflix Standard Plan is now included in the below bundles sold from 21st March 2022 only Biggest TV bundleBiggest TV Volt BundleUltimate Volt Bundle Pleas...

ModTeam by Moderator
  • 0 replies
  • 1 kudos

If you are a Volt customer - BEWARE

If you are offered 'the same great package at the same great price' be aware this is a lie. Renewing moves you from Volt to Mega TV and removes TNT sports and other channels. I am disappointed to lose these channels but will not line VM's pockets wit...

glenrick by Joining in
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4 months on still no broadband boost

HiI've been with Virgin now for 4 months, my data on 02 has been doubled but I'm still waiting for my broadband boost. Can anyone tell me why? TIA

Stuck in O2 contract after Virgin cancelled order/installation

I order the £70 offer Virgin Media volt package on 13/12/23 (£45 TV and broadband, £25 O2), the Sim came within a couple of days of the order, the original installation date was the 29/12/23 this was then moved to 18/01/24 which is fine. I then recei...

02 contract ending

My O2 contract which is connected to my Virgin Media contract ends shortly. I am looking to get a lower monthly payment as I am not a big user. If I go elsewhere will this affect my Virgin Media benefits?

Being charged extra for Volt Benefits

I have recently swapped to O2 and today they activated the Volt Benefits and I have just received an email from Virgin saying thank you for changing your package and it’s going up from £85 per month to £117I thought it was a free benefit??

Delyth77 by Joining in
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Resolved! 360 box

Hi I have just received my 360 box and the wires are no where long enough and I don’t have clue what to do. 

Resolved! Help (still) in syncing WiFi pods to new Hub

Hi, This is my second post for the same. Please can someone help sync my WiFi pods. I received a new hub due to a constant red light on my old one. Since changing over by pods don’t connect and I now have no internet in any other room of the house ot...

Deb77uk by Tuning in
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VM Deal and O2 Sim

Wonder if someone can help, I have spoken to different VM Staff on the phone and been told contradictory information.Recently we renegotiated our deal with VM, was a bit if a saga and we had issues with being told incorrect information and prices.  E...

Paul1224 by On our wavelength
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Require WiFi Pods

HiI have scanned using the Connect app and the results by room are:Living Room (ground floor) - download 272 Mbps, upload 26 MbpsOffice (ground floor) - download 265 Mbps, upload 26 MbpsDining Room (ground floor) - download 67 Mbps, upload 18 MbpsKit...

JakieD by Joining in
  • 2 replies
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Mega volt

Hi all. Been with sky 11 yr and for £89 I have 56mb broadband Movies Sports UHD Full entertainment Netflix Extra box in bedroom.Renew price £168 Negotiated price £133I cancelled.Virgin offering mega volt 512mb broadband Movies Sports HD Unlimited 02 ...