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Netflix - Bundles and Activation

We are aware of some confusion around the inclusion of Netflix within some of our bundles. The Netflix Standard Plan is now included in the below bundles sold from 21st March 2022 only Biggest TV bundleBiggest TV Volt BundleUltimate Volt Bundle Pleas...

ModTeam by Moderator
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  • 1 kudos

Resolved! Volt help please

Hello, is there anyone available on here to help me get my free Volt upgrade internet speed please? O2 confirmed it was active from their side 14 days ago but it’s not showing on my Virgin account. Thank you.

Carrie42 by Tuning in
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Help wifi pods

Need wifi pods, can't get one ordered ... I am on 02 and virgin, volt hasn't activated and my address and account all matches up... so frustrated, wifi barely works and can't get a pid delivered due to incompetent sales support who say they can't see...

Volt question

I signed up with virgin and o2 separately, I want to link the two and get the volt benefits?I spoke to a guy the other day from virgin who said because it’s only been a day since I had my services activated, there’s nothing he could do and to call ba...

Volt broadband package confusion.

Hi all,So I ordered M250 broadband online that is on discount. I saw in the extras the O2 sim deal to get boosted data and a VM speed boost which meant I would get boosted to M350 if I'm not mistaken.However the O2 side of things failed because my em...

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jay79 by Joining in
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Missing order help

I have now tried twice to upgrade my package from within my account.I'm selecting an O2 SIM which then gives me double data and a broadband speed increase thanks to qualifying for Volt.I receive an email confirmation and contract docs..but then nothi...

Holtyboy by Joining in
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Ordered volt mid December. Contract includes 02 sim. Still waiting for sim to be delivered.

Tomlongs by Joining in
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Volt upgrades ordered online are disappearing

There are several posts on here over a long period of time who have placed orders via their VM account for an O2 SIM and broadband upgrade to access Volt.These orders are often not being processed - despite order references being emailed along with c...

Holtyboy by Joining in
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No SIM card or Volt

I upgraded to the 350 with 100gb O2 sim on 07/01, but this order seems to have been cancelled after I contacted support. I created a new order on 24/01, but have not received anything past the contract details from virgin only, and I need my new sim ...

Jo204 by Joining in
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I did the volt deal as been with 02 since 2004, so I  joined VirginMedia for a two year contract and they soon doubled my broadband but 02 still from last year not doubled my phone data. Has anyone had this problem and got it solved? I cannot underst...

Kev975 by Joining in
  • 6 replies
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02 Sim Hasn't Arrived, Year Has Gone By

A year ago I purchased an internet bundle including an 02 sim card. The sim, in all this time and over 6 calls to Virgin, has never arrived.  Could I please have some help with this issue? I've been promised a ring back by Virgin representatives only...

Hadacard by Tuning in
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