We are aware of some confusion around the inclusion of Netflix within some of our bundles. The Netflix Standard Plan is now included in the below bundles sold from 21st March 2022 only Biggest TV bundleBiggest TV Volt BundleUltimate Volt Bundle Pleas...
Hi, I signed up to Volt and got my O2 sim 3 weeks ago but Virgin kept putting off my installation for Tv and broadband. I had a text asking me to call them today and although I didn’t understand the lady on the phone very well, she kept saying I had...
Hi, volt benefits were applied by o2 for double data a couple of weeks back, but I’m still waiting for the virgin speed boost. Any ideas how to sort this out?
I’ve recently had the Volt 2 package installed, I’m a long standing O2 pay monthly customer and I understand I’m eligible for a speed boost upto a 1gig connection, I’ve tried to sort this using the Virgin media app but keep getting errors, how do I a...
Hello, is there anyone available on here to help me get my free Volt upgrade internet speed please? O2 confirmed it was active from their side 14 days ago but it’s not showing on my Virgin account. Thank you.
Need wifi pods, can't get one ordered ... I am on 02 and virgin, volt hasn't activated and my address and account all matches up... so frustrated, wifi barely works and can't get a pid delivered due to incompetent sales support who say they can't see...
I signed up with virgin and o2 separately, I want to link the two and get the volt benefits?I spoke to a guy the other day from virgin who said because it’s only been a day since I had my services activated, there’s nothing he could do and to call ba...
Hi all,So I ordered M250 broadband online that is on discount. I saw in the extras the O2 sim deal to get boosted data and a VM speed boost which meant I would get boosted to M350 if I'm not mistaken.However the O2 side of things failed because my em...
I have now tried twice to upgrade my package from within my account.I'm selecting an O2 SIM which then gives me double data and a broadband speed increase thanks to qualifying for Volt.I receive an email confirmation and contract docs..but then nothi...
Ordered volt mid December. Contract includes 02 sim. Still waiting for sim to be delivered.
There are several posts on here over a long period of time who have placed orders via their VM account for an O2 SIM and broadband upgrade to access Volt.These orders are often not being processed - despite order references being emailed along with c...
