We are aware of some confusion around the inclusion of Netflix within some of our bundles. The Netflix Standard Plan is now included in the below bundles sold from 21st March 2022 only Biggest TV bundleBiggest TV Volt BundleUltimate Volt Bundle Pleas...
Good afternoon.Like others on the forum, I am waiting for my Volt2 double speed broadband benefit to be activated. I signed up for Volt2 via the O2 website in December after the Virgin > O2 switch over. My Volt2 benefits on O2 were activated within d...
I have both O2 and Virgin Media.My address on O2 is correct, but my address on VM is slightly wrong, although post from VM still makes its way to me.Apparently the addresses differing even slightly stops Volt benefits from being applied.Does anyone k...
Hi We have been experiencing shocking WiFi signal recently in all rooms apart from where the hub belongs. We’ve tried all the advice online and have not succeeded in improving the strength. I have read that we are eligible for free pods as part of V...
Hello,I'm interested in finding out what has happened to peoples VM packages once they have cancelled their o2 sim.There are several threads on what could happen or might happen but none (that I've found anyway) on what actually has happened to peopl...
Solid Red light, nothing works now. Gone through the online checking this and it wants to send a technician to me but I don’t want to pay £25if the light is red doesn't that mean the issue is outside?
I've got 'fair' patches of wifi coverage and really weak signal, so am trying to get hold of a pod under the Volt privilege, as I'm also an O2 customer. O2 account shows me as being Volt enabled but my Virgin is not showing updated package still. Had...
Current contract with sky is coming to an end so hoping to move to VM. Whats the best deal available for the mega volt bundle? I am happy with the £85pm price they are offering but i need 2 extra boxes which brings the price to £100pm which is out of...
Hi,so I took out a VM Volt package a few weeks ago. Everything is now installed however I still haven’t got a SIM card which was part of the deal. I had an email saying that as I already have an O2 account registered to my email address ( for other m...
Hi,Help pleaseI ordered the mega volt bundle over a week ago, I did it via chat as wanted a extra box and during the order they said there might be a problem with the o2 sim but I will carry on and for me to ring up o2 to check the order went through...
Hi,I've purchased an O2 monthly plan on the 31st of January, and I've had my Volt benefits applied on their side, but not the Broadband speed boost from Virgin Media.I've double checked, and I should be eligible for it, I have M500 broadband and the ...
