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Forum Posts

Ordering wifi pods

Hi, I need some help ordering wifi pods.I have virgin broadband and o2 mobile so have volt activated.I have two dead spots in our house, tried the connect app bit couldn't find a way to order.Tried calling customer service and technical support, got ...

Mnshptl by Joining in
  • 3 replies
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Phone and internet

I need to cancel my landlines but keep my Internet is this possible and is there an extra c h arte because I no longer use a phone line? Thanks

Janboy2 by Joining in
  • 1 replies
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Resolved! Speed

 I'm not getting anywhere near the 1Gig speeds I'm paying Virgin Media for?Kind regards  Dean


Activate Netflix with Volt bundle

1. I have had Volt for about 3 weeks with a new router2 I have 2 TiVo boxes, both updated to 3603 I signed up for the Netflix app on my main box from the homepage and appeared to get registered with VM being the source of payment for a standard Netfl...

Mike26 by On our wavelength
  • 4 replies
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Order failed - cant organise a new one!

HI community - hoping someone could please help - i placed an order for the untimate bundle yesterday which included the O2 sim. I had an email last night stating: "we’ve been unable to complete your O2 sim order as it appears that the email address ...

Resolved! Hub 3 Atrocious Wifi in whole house

I'm sick to the back teeth now with this.Terrible wifi and listening to moaning kids about it Upstairs is non existent most of the time  kitchen Terrible and sitting room is dodgy I was recently upgraded to volt which is up to  516mbs and available f...

Deansy69 by Joining in
  • 5 replies
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Volt upgrade zzz

Have spent 6 days on the vm WhatsApp chat trying to explain to at least 3 different departments that at our home address we have both VM & O2, but under different account names. Every time, I get either passed to another dept, or get told I have to e...

Does an engineer come to do 1 Gig upgrade

Getting a new V4 hub tomorrow as part of the Volt 1 Gig upgrade.VM have sent me a text saying Yodle will delivery tomorrow (25th) but the VM service agent said an engineer would come with it on the 25th !So does and engieer come and fit it, or do i j...

Virgin + Netflix = JOKE

Hi guys and girlsI just wondered if people are still getting problems with there (Volt package) Netflix subscription.I never received a link to activation when I upgraded in may. I've been messaging someone from Virgin through the community PMs but I...