Hi I applied on myo2 for volt and it was activated by O2 with confirmation email on the 15th August. However nothing has happened on the VM side. No change in config on the hub and no emails etc. The O2 volt website says existing customers activat...
Hi,I’ve just renewed my contract with virgin and been given an 02 sim as part of the deal.18month contract with Virgin and 12 months with O2. I am an existing virgin customer but new to O2.I’ve explained to virgin I wouldn’t be activating the 02 sim ...
I have the oomph package but have never received my 02 sim. Everytime I contact virgin I'm passed from dept to dept each saying it's nothing 60 do with them. Surely someone can take charge!
2 weeks ago I telephoned to complain about the increase in my bill. The lady in the retentions department 'sold' me a new Volt package. Under my old package I was also paying for the SIM on my daughter's mobile phone. The lady explained that I w...
I recieved an email over 4 weeks ago saying "Great news! We’re just about to deliver your free gift. It’ll be delivered by our partner, ExertisNot long now!" but no further update till date bearing in mind it been over 3 months since I activated my n...
Hi guys,i activated volt around 4 days ago I am yet to hear anything on if it has worked or not.i am on o2 but my mums name is on the virgin in the o2 app it says that isn’t a problem. Could someone let me know how long it usually takes to activate? ...
When I upgraded my package I chose the gig1 at a cost of just over £100 per month including the O2 SIM card. At the time of upgrade I was told that there were no hub5 boxes available as Virgin were having a supply issue, but was assured as soon as th...
Hi @everyone I’m existing customer o2 monthly contract and virgin media broadband, today I’m joined to Volt discount where I get for free one tier higher of broadband speed before I had 350 now one tier higher for free 500, in December my contract wi...
Hi I am also a Volt customer and need a pod. Could you arrange that please
Impossible to activate the Netflix that is included free in the bundle.I have telephoned Virgin several times and each time they say they are 'raising a ticket'We already have Netflix that we pay for and I want to stop that and activate the free one....
