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Unexpected contract update

Last Tuesday, I was told I was entitled to a loyalty discount.  To make a long story short, I was unexpectedly added to O2 with an 18 month contact I did not want at all.  Later that day, I found out that while the price had indeed gone down, to £79,...

paleo12 by Tuning in
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VOLT benefits

Address changed so it would match O2 over 2 weeks ago but still waiting for the benefits..  I just need the WiFi boosters since I am already on the largest bandwidthCould someone please sort it out for us?Thank you

Volt not being activated

My Wife has activated volt on her myo2 several weeks ago but my account hasn't been activated.I did phone up but the guy tried to sell me a second account instead of just activated volt on my account!I can't face phoning again. Anyone else had simila...

Resolved! Volt benefits not applied...

Seems like a common topic, but here we go.... I'm a long standing VM customer, but a recent convert to o2.I've had the text from o2 saying my volt benefits have been applied to my mobile account, but nothing yet from VM - and it's been more than a co...

nforsyth by On our wavelength
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Waiting for VM BB upgrade through Volt

I signed up for the VOLT free upgrades back on the 3rd of October. My O2 mobile had the double data upgrade within a few days but I have yet to hear anything from VM regarding my broadband upgrade. I believe it should have happened within 14 days. Ca...

Izza1967 by Tuning in
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Resolved! Wifi pods - struggling to get the wifi pods with the volt add on

Hi, I know this has been asked a million times but im still at a dead end... I am struggling to get the wifi pods with the volt add on...  also is it worth my upgrading wifi (currently on 350 but extremely poor signal)    [MOD EDIT: Subject title cha...

Re: Mis-sold O2 SIM with OOOmph upgrade

I have had a very similar experience. I had been told the O2 sim would cost me £10 a month and I had this confirmed 5 times over the phone and I have text messages too backing it up. I then received a bill for £25 but it was too late to challenge it ...

missEW by Joining in
  • 3 replies
  • 1 kudos

Reset router everyday

Is it normal that I have to keep resetting my router everyday? if I upgraded to a faster speed would all my internet problems disappear? Would streaming work? 

Can I cancel O2 SIM in cooling off period?

Recently renewed my VM contract with a new Volt contract £86ppm with Virgin £25ppm with O2, reading up on Volt it seems it means I get a speed boost on my internet and the Wi-Fi Max benefits, neither of which I care about (I use my own router, so Max...

Tavis75 by Super solver
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Sim confusion on Volt package. Two SIMs now possibly?

Hello I recently upgraded (a week ago) from Ultimate Oomph 600 to Volt 02 and have been passed from pillar to post about the package they told me originally was £84. Apparently it did not include an 02 SIM.I was really unhappy (livid really) with thi...

slimcraigy by On our wavelength
  • 7 replies
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