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First wifi pod ordered

Hi all.Ive just had my broadband installed. Upgraded to the 1 gig volt bundle. After running test on connect app. It has reccomended wifi pods. (In a few rooms i may add) anyway after a long and stressfull experience trying to order one. Having to ru...

Neilk84 by Joining in
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Resolved! Volt benefits

I have a new virgin media account and am an existing o2 customer. I have linked the accounts and made sure to update o2 to my new address. I called to order my free WiFi boosters as there are black spots around the house, verified by the installing e...

Re: Cancelled O2 Sim

Hi,I started a Volt contract for broadband in June and when I arranged it I was told, very clearly by the salesman, that the cost of my O2 sim would be included in the monthly virgin cost. I know I was told clearly because I checked with him repeated...

Not getting Volt benefits

HelloI signed up with VM over a month ago on an M500 package and shortly after decided to also switch mobile to O2 (for slightly more money than my existing provider) because of the Volt benefits and the step up to the next speed level.O2 quickly upg...

lcfctom by Joining in
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Unable to find option to order 2nd pod

I have Volt 250 with the Max guarantee.After a lot of effort I managed to order my first pod via the webchat due to my WiFi coverage being well below 30mbps in most rooms in my house.This has improved the coverage, but there are still rooms getting l...

WARNING: Volt - O2 charges for "free" account

So, pleasant surprise! (/sarcasm), I just received a outstanding payment demand of £24.98 from O2 for my volt bundle. For a SIM that went straight into the bin when it was received.I was an Oomph customer and have been migrated to Volt. For some reas...

MikeCB by Joining in
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Resolved! TNT No longer available.

Just come in to watch the Ipswich v Liverpool match on TNT, and see that I no longer have access to it, it is included in my package (MAXIT TV) and I haven’t received any emails to ask me to confirm the TNT package. Tried to phone up and to discuss t...

Volt

O2 confirmed my Volt benefits were active on 06/08/2024 but are still not active on my virgin media broadband Any ideas how long this takes to activate?

Volt benefits not applied by VM

My volt benefits have been applied by o2 but not virgin media.VM told me to contact o2 as they had not received anything from them to update account and they did not have access to update.Contacted o2 who said benefits were aplpied by them and to che...

pbut81 by Joining in
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