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Volt broadband benefit not applied

ccjo951
Joining in

I've had my Virgin broadband for just under a month and while my o2 double data has been applied the broadband boost hasn't. Any help getting this resolved would be appreciated.

Thanks,

1 REPLY 1

Carley_S
Forum Team
Forum Team

Hi @ccjo951 

Welcome to the community forums 

Sorry to hear that your Virgin Media volt benefits have not been applied. 

Did you register for Volt benefits through your online account? If so, can you advise when you did this and how long it's been since your O2 double data was added?

Here to help 🙂
Virgin Media Forums Agent
Carley