We tried to watch episode 1 of the TV series Coyote from the Catch Up section last night (shown on Virgin TV Ultra HD) but when selecting the episode it shows a film, 'The Shallows' instead.Please could someone at VM raise this with the tech people t...
I've been having problems too. I've followed the instructions using the link above. I'll give it a while to see if it works, if not, I'll order a new remote.
Every time I try to record anything I get “Sorry we can’t do this for you, please try again later”. Can someone help? I have done a factory reset but that hasn’t worked either. Thanks Toni
Hi I've had the same problem for a week. I'm sure there is nothing wrong with my cables, ethernet or hub. Everything else is working well. I opted for updates and nothing has happened. The box and the TV were working fine, then The Fault: the TV star...
We have a weird fault that's just started showing up on our box today- if we set something to record, it shows up in my recorded programs, but when we select it to play, the show hasn't actually recorded and just plays the last live channel we were w...
Hi allWe've had some work done and the builders removed the coax cable that was connected to the wall socket where we had an extra V6 box plugged in. So I bought some cable from B&Q and reconnected the box but there is no signal on the box. It's an o...
I have a TCL 75P638K and have tried to pair the virgin V6 remote to it without any luck.Tried the 3 TCL codes and sat for almost an hour with the 2 second button pressing routine with no luck.Does anyone have any codes to try? TIA - Steve..
Hi, I have been having problems with my v6 box the last couple of weeks when I watch recordings or rewind/pause live tv. It constantly pixelates and jumps. This has been since I had an error message appear on my telly stating it would take a couple o...
Im having issues with tv channels pixelating and stalling. This is happening not only on the 2 V6 boxes but also on the tv go browser app. This was also happening on the windows app but tried to reinstall it but is no longer available to download. Iv...
I've been away for a couple of weeks.In that time my box has lost connection with the Virgin Media Service. This used to happen a lot with my old box, but has never before happened with my V6 Tivo box.I've rebooted the router and the Tivo box multi...
