when I try to select to either watch or delete a show on which there are multiple recordings of (as above), pressing the OK button does nothing. The OK button works fine in all other scenarios, including where there’s just one episode recorded of a ...
Upgraded to 360 about 3 weeks ago and still getting used to the system. When we are recording a movie with an entertainment news segment in the middle, the box does not record the second half of the film. We have set it as a series link before the fi...
Got arsenal forest on and ultimate picture is so dark. TNT hd is fine. Anybody know what this should be or is it just a temporary fault with the channel
TNT Sport Ultimate used to give me an excellent 4K picture to watch, however now since it’s through HDR signal the picture on my screen is really dark, same goes for Sky Sports UHD (I had to remove these channels it was that poor) why can’t we disabl...
Our TV box decided on Wednesday to get stuck on the 'please wait' screen and won't go any further. I have tried to get a diagnostic fault code but the app keeps saying 'we have a problem on our end' and to try again in 30 mins. I still can't get a di...
I'm looking for some connection advice before adding tv to my broadband. My virgin wall socket is in the same place as the TV but the Virgin Hub is approx 4 metres away (extension cable) So to connect leaving the Virgin Hub where it is now can I.Disc...
So where do I start, 7 days ago I rung up a very rude lady at Virgin Media customer service, I explained that my V6 box was faulty and making very strange noises and couldn't get past the welcome screen the very blunt lady offered me a technician vis...
Hello,Hope someone can help. My Virgin TV 360 box is not starting up properly. The light on the power button remains on Amber. When turning off at the mains for more than 10 minutes, the TV seems to be turning back on an goes to the welcome start up ...
I always listen to the radio through my TV. So it's on for long stretches just on Radio 6 Music. Both queries are related to this.1) Before the screen went to mainly black with maybe just a logo (can't remember exactly) With V360 details of the sho...
I'm having same issues, one call rep last week said issue woth box and WiFi hub. Rep today said nothing wrong with it. They will reset over the next 5 working days. Can someone please help woth these issues.
