Virgin TV 360
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Forum Posts

Tv 360 app issue

Issue with tv 360 every other day I have to reset the tv box switch off wait 30 seconds switch back on only solves issue for a day, this is due  to  the app home sceen  greying out apps then fail to open i have also notice at the same time the colour...

Nelio by Joining in
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  • 1 replies
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Sky Kids and Maxit TV

In the updated channel guide in the Maxit column Sky Kids has a tick however on my box it’s still greyed out and I’m on Maxit why is this?

360 mini aerial connection

HiRecently upgraded package and now have a Mini 360 box which was going to use in a spare room. There is a virgin connection on the wall (which we have never used since moving in) so did the self installation option as assumed it would be pretty simp...

Jess2020 by Joining in
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  • 2 replies
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All recordings and links have been romoved.

All my recordings and series links have been removed today. I thought the new channel numbers would not affect my current set up - or so said the email message I received on June 27. I cannot find the 'My Shows' accessibility recover recently deleted...

wokelly by On our wavelength
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  • 9 replies
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Slow remote and box hanging

Hiin the past few weeks 4 times the box has stopped responding and I’ve had to power off, wait 20 secs and power back on.  The other problem I’m having is an extremely slow remote, happens in Disney, Netflix and YouTube.I move up, right or down to th...

HobGoblyn by On our wavelength
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  • 1 replies
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TV 360 Box intermittent sound and blue screen (no picture)

Today our main TV 360 box is playing up, sound goes on and off every few seconds and there is a totally blue screen which also goes on and off with sound at same intervals Tried the usual, checked cables and connections, rebooted the box many times, ...

Mark_P2 by Tuning in
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Resolved! Tivo box broken sending TV 360 box but charging installation fee

I have had intermittent issues with my Tivo box where by all you see are the menus. You can change channels but no programs are displayed. Several reboots will not get it going. The next day I find it working. I have reported this twice before but go...

Wotme by Joining in
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Coax signal quality is poor.

Picture is breaking up on live TV on certain channels on both my 360 boxes. Diagnostics on both boxes shows the signal quality jumping from bad to good intermittently. I’ve checked all cables and rebooted both 360 boxes and the Hub 5.I’ve tried to ge...

Channel updates missing STV+1

Does anyone know what has happened to STV+1? it was there before the channel reshuffle but is nowhere to be seen.Hopefully just an oversight on VM's side or has it been permanently deleted.