Virgin TV 360

I would like to move my tv to the other end of the room and another to another room. Barry

I would like to move my tv to the other end of the room and another tv to another room. What should I do? Barry

New Samsung QE55Q80D won't turn VM Box off

Hi allJust had a new Samsung TV delivered, spent about a day trying to set it up. I finally got it working with the Virgin 360 box after finding a thread that said to select the manufacture as "Arris". then under the model name, search for and select...

Virgin 360 Storage Question

I have a question about the Virgin 360 since my remote's arrival I have upgraded both boxes to the 360 the question that I want to ask is about the storage is it joint or does each box still have its separate storage?

Finding a lost 360 remote

Hi, my mother in law has dementia and keeps losing her remote. We don't know where she puts but we can't find them in her relatively small house.Is there a way to find lost 360 remotes? I know you could make the old remotes bleep by pressing buttons ...

Resolved! Loud V6 box after 360 install

HelloAfter the upgrade to Virgin TV 360 our V6 box sounds like it's in a spin cycle. It's not the fan making the sound, I'm guessing it's the hard drive spinning for some reason. The box spinning sound drowns out the sound of the TV, it's that loud.C...

Resolved! Pairing two remotes to new 360 box

Good eveningI’ve seen previous posts about pairing multiple Bluetooth remotes to V6. I need to do the same with my new 360 box and second remote I’ve got from Virgin. ?? Stuck anyone got info how to do this or have done it. Thanks

How about an option in Setup to check for software updates?

Over the last three days any attempt to start an APP has led to a black TV screen.I've re booted several times but without any change. I factory reset the box only to find it installing an update.It'd be a lot easier if there was an option in Setup t...

Error code CS6002

Had a power cut last night due to the storms. Now my box can’t record, pause, or play recordings. This is the 2nd time this has happened. Why are these boxes not fit for purpose and die when there is a power cut?!Virgin Media: if you bother to look a...

360 box connection to deco router

I’m thinking of upgrading my virginmedia package to from 350mbps to 1gig and to include TV. I use a Deco mesh router with my existing Virgin router as a modem. Can the 360 box connect to the mesh router using WiFi?

Recording and App issues

Over the last week I have lost my recordings 3 times and my access to apps keeps failing, I have contacted technical support 3 times to be fobbed off with how I should change the recording settings (which I did on the first call and the recordings st...

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