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No end of issues - frustrated

Tuning in

I had a v360 box and mini box installed in October last year, the equipment itself worked fine although I considered leaving due to issues with bills and customer services, however i stuck with it…wish I hadn’t bothered!!!!!

i have the recording box in the living room as the other box in the bed room… a couple of weeks ago I started getting a message when trying to watch recordings in the bedroom saying living room box is offline or switched wasn’t at all… then I get a different message to say network busy turn off a streaming device, then I get a constant buffering message… numerous reboots haven’t solved the issue and I’m in at the end of my tether with it. 

I cannot wait until December when I can give my cancellation notice as I’m paying for something barely usable at the moment.

can anyone help? 


Thanks, I’ve done this now… fingers crossed it helps, thank you for taking the time to help me with this