New mini box installed but no sky sports or movies error code 100:70

[Phantom44]

New minibox installed today all channels ok except sky sports or sky movies error code 100:70 , all channels work on the main box . Advised  to unplug leave 30 seconds and try again but same error. Engineer booked it but do they just need to switch something on at their end .

[Sabrina_B · Accepted solution]

Hi @Phantom44 👋.

Thanks for reaching out to us and welcome to the Community Forums. Apologies for the issues you are having with the Sky Movies channels. We can certainly assist you, we would need to bring you in for a private message to discuss this and resolve. 

Please look out for the envelope on the top right of your web browser or if you are using a mobile device, it will be located under your profile icon.
 

Thanks.

Sabrina