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jlbj1994's avatar
jlbj1994
Tuning in
10 months ago

TNT sport price query

Hi

I just added TNT sports which showed as only £5 extra per month (£18 a month with a £13 discount) but now added, the email confirmation says it is £16.20 per month?

Has anyone else had this happen? I don't fancy paying that much for it.

Thanks,

  • Hi all,

    Thanks for making us aware of this issue which we’ve been working to fix.

    During a recent Champions League football match, we promoted an offer for TNT Sports at £5 a month for Stream customers. Unfortunately, we have identified an issue where customers were incorrectly overcharged for their TNT Sports subscription through Stream.

    We’ll be sending a text message out shortly to inform all affected customers, and any credits will be applied to ensure all is corrected and customers do not need to take any further action.

    We’re sorry that this has occurred, and we appreciate your patience on this matter.