How long to activate

[Irenec]

Hi,

I've added TNT sports to my package about 30 mins ago, could anyone tell me how long this usually takes to activate please.

Thanks

[roy247]

That depends on how you activated TNT Sports, if you phoned to do it which is usually the fastest way of adding things then it is usually done before you come off the phone, if you have used an online method then it could be up to 7 days.

[nodrogd]

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@Irenec wrote:

Hi,

I've added TNT sports to my package about 30 mins ago, could anyone tell me how long this usually takes to activate please.

Thanks

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If you added via online or your box, this raises a request in the stack for a customer services agent to action. These are usually completed within 48 hours.

[Mr_K]

Must be the only company where doing things online is the slowest way to get anything done. Same for contract renewals. They really need to get their act together, this is the 21st century  and folks expect better. 

[Saf3]

So I called up this morning to add TNT sports. The woman I spoke to was really helpful and the service was all added and active within 30mins

[Irenec]

Thanks everyone, I added it online, I thought that would be the quickest way to do it 😕

[David_Bn]

Thanks for the additional information @Irenec.

Can you please confirm if the services have since been added to your set top box and are now available?

Thanks

David_Bn

[Irenec]

Hi David, yes they have been added thanks