360 keep delete issue

[Burlo]

The message Keep/Delete appears at the top of the screen, as you would get at the end of a recording. The recording has not ended. If I press the OK button to show the progress bar on the screen then it shows that we are at the end of the recording. Playback is continuing as normal because we are not at the end of the recording, but it does mean that we cannot fast forward, and if we leave the recording then we cannot continue from where we stopped any help appreciated

[Akua_A]

Hi @Burlo,

Welcome back to our community forums and sorry to hear you are having this issue with recordings. We can understand the frustration caused and we want to do our best to help. Just to confirm, does the issue persist after rebooting your TV box as seen here? Can you also let us know how long this issue has been going on? Does it happen with all recordings? Please get back to us when you can so we can look into this for you.

Thanks,