I have three outstanding credit agreements for Virgin Mobile hand sets but I no longer have the security keys to access the accounts on line. I have just spent the last three hours on the phone, live chat, whatsapp with 02 and Virgin have gotten now...
I have been trying to contact Virgin over 5 days spending approx 6 hours trying to get through to them.. when I finally go through to someone on WhatsApp they said they were unable to help and gave me another number which I tried and was met with a p...
Cannot get anyone to understand I need to transfer 2nd mobile to partners name and email using same bank account. Impossible to sign in with details since switch to VMO2. Customer service is useless, no doubt will now get a reply to this email from a...
Hello. I am at a loss on how to proceed. I have received a message from my bank saying they were unable to pay a direct debit to Virgin for my mobile phone handset loan agreement. I have tried to contact Virgin (who are yet to tell me they have not r...
Hello how what is the area code of Cm81tu
Hello.Need some support massively as trying to get a hold of virgin mobile or anyone is proving impossible.I have received my latest credit agreement statement from virgin media for my handset.I want to know if at some point you are entitled to upgra...
I am having the same issue. Between Virgin and O2, no one seems to know who is managing the handset agreements since the merge. Please tell me how I can pay off my handset!
Has anyone experienced this? I have a recurring deduction for £25 a month from “virgin media” I’ve after a 3 hour live chat with virgin media customer services they can’t find any information about a loan agreement, they can only find information fo...
I just had a (landline) call from what I'm pretty sure was a scammer, but they usually just hang up when challenged, and this guy didn't.He told me he was calling from O2, and that (due to a merger with Virgin Media) my (O2) sim card was about to sto...
Hi, I was wondering if this message from virgin media is genuine or a scam, it’s regarding a missed payment. The message is asking me to pay over a link, which is ringing some alarm bells.
