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Forum Posts

Proof of purchase required for iphone

I have contacted you by phone numerous times. There is no way of getting through to your mobile device team. I have a mobile device plan with you.O2 cannot resolve this.I require proof of purchase for my insurance ASAP. I have completed the proof of ...

Adellem by Joining in
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Security Key Request

Hello,  like everyone else, it seems, I need to find out when my loan with Virgin Mobile ends. I no longer have my security key. Please could someone make contact with me to give me this information?

How do you access your mobile account when moved to O2?

We have 4 phones on virgin mobile that were moved to O2.Nothing stopped working so never worried about it.However how do I access my account now? Went to O2 and theres a Virgin Media O2 login button but it just says we will email to link logins and I...

Security Key

Hi there,Need to have access to my Virgin Mobile account to check contract for an O2 upgrade. I require a security key but I can't find it in my emails as others have mentioned. If you could assist with this I would appreciate it! Thank you!

Laurie5 by Settling in
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Security key credit agreement number

I have a mobile contract with virgin, my airtime plan got moved to o2 I now need my credit agreement number and security key which I can’t find to see my outstanding finance on my mobile. Speaking to someone on her they said I needed to deal with o2 ...

Security key

Hello, im trying to find my security key for my credit agreement! Could someone please message me a solution to this problem, as I want to upgrade my phone. Thankyou 

Virgin & O2 issue

My Partner (recently deceased) had an account with virgin mobile, which was duly swopped to O2, now Because of the bereavement I requested O2 switch one of the numbers on my partners account to a new O2 account I had to set up (they wouldn't let me t...

gray1h by Joining in
  • 1 replies
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