HiI wish to pay the remainder of my credit agreement for a contract I originally took out with Virgin. Because the mobile number is now with O2 Virgin keep passing me through to them and O2 just pass me straight back to Virgin. I just want to pay the...
Hi I have got a new phone contract with O2 but I want to pay off the remainder of my credit agreement with virgin but I can't find anywhere to do this and I have forgotten my details
My sim has transferred to o2 and I would like to upgrade my device. I am trying to find out the outstanding balance for the handset loan taken out with virgin mobile before I can proceed, however I cannot find the credit agreement number or security ...
HiI'm hoping someone may be able to help?I was with Virgin Mobile for Years & purchased a number of phones through credit agreements.I would like to see how long I have left on my current agreement but am unable to find the contract nor the emails I ...
Hi,I'm trying to pay off the remaining balance for my device so I can upgrade after the switch to O2. I have my credit agreement number, security key and I know my balance but none of the links work and the number given just sends me to O2 where they...
Hello everyoneThis is plan C as I’ve tried calling- being put through to O2- being told they can’t help, they transfer me to the virgin team and the number cuts out after telling me their call volume is high.I’ve also done webchat and the moment that...
0203****** Some sites are saying that it's a scam, but I'm not sure, they asked for address and knew my name, and they asked if I wanted to renew as my contract.
Hello,I have raised a credit file amendment ( KMM119175776V56942L0KM) over 21 days ago. I have provided evidence incl bank statements, Experian reports etc. please get back to me ASAP. Having sought legal advice, I will be raising a dispute with Expe...
I am still receiving bills from virgin media for my old mobile phone contract. I have recently changed providers to vodofone. How do I stop these direct debit bills or do I still for some reason need to pay?
I have a contract for a mobile phone purchased from Virgin on finance in 2022. I want to clear the balance and upgrade my phone but I cannot establish who I need to contact. Virgin has now sold out to O2 and cannot help with the contract for the pur...
