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Paying off Device

Hi,I'm trying to pay off the remaining balance for my device so I can upgrade after the switch to O2. I have my credit agreement number, security key and I know my balance but none of the links work and the number given just sends me to O2 where they...

End of device contract

Hello everyoneThis is plan C as I’ve tried calling- being put through to O2- being told they can’t help, they transfer me to the virgin team and the number cuts out after telling me their call volume is high.I’ve also done webchat and the moment that...

Is this number Virgin Media?

0203****** Some sites are saying that it's a scam, but I'm not sure, they asked for address and knew my name, and they asked if I wanted to renew as my contract.

btw36 by Joining in
  • 496 Views
  • 2 replies
  • 0 kudos

Credit file amendment - No response after 21 days

Hello,I have raised a credit file amendment ( KMM119175776V56942L0KM) over 21 days ago. I have provided evidence incl bank statements, Experian reports etc. please get back to me ASAP. Having sought legal advice, I will be raising a dispute with Expe...

Direct debit

I am still receiving bills from virgin media for my old mobile phone contract. I have recently changed providers to vodofone. How do I stop these direct debit bills or do I still for some reason need to pay?

Kenk97 by Joining in
  • 365 Views
  • 5 replies
  • 0 kudos

Need a contact to pay off the finance on my Virgin mobile

I have a contract for a mobile phone purchased from Virgin on finance in 2022. I want to clear the balance and upgrade my phone but I cannot establish who I need to contact.  Virgin has now sold out to O2 and cannot help with the contract for the pur...

MGarland by Joining in
  • 2497 Views
  • 2 replies
  • 0 kudos

Data SIM

Advice pls.I have a tracker device. Currently on PAYG with Giff Gaff and is placed on my golf buggy. (Just in case) Which data SIM does VMO2 supply to do the same job please ?Thanks 

ianjayne by Rising star
  • 315 Views
  • 4 replies
  • 0 kudos

Pay off Virgin Outstanding Loan Agreement (post-O2 Merge)

I have been trying to pay off my handset loan, and have been pushed around between O2 and Virgin Media with accessing the right department to speak with someone about paying this off. No one has helped and I have been frequently hung up on by both O2...

maryannw by Just joined
  • 827 Views
  • 3 replies
  • 0 kudos

Where is my handset contract please

Hi. I have a handset agreement that is due to expire, all my other stuff such as sim only plans and airtime are on O2, however, I'm just going round in circles with Virgin trying to find out where to find my handset details are, please can someone he...