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Virgin Mobile contract ended?

Hello, I started a 35 month contract in December 2021 with Virgin Mobile, which I believe has now ended. How am I able to check whether I still owe anything more or if I can cancel my payments? I'm unable to log into Virgin Media and O2 don't know ab...

becmar_ by Joining in
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Virgin loan agreement

Hi,I want to know how much I still owe on my Virgin loan agreement for my mobile however do not have access to the security key to access the account or a record of the emails sent as was taken out a few years ago.  Please can someone let me know how...

pwanim80 by Joining in
  • 277 Views
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Virgin mobile

Hi can someone please help? I have tried contacting Virgin in regards to my mobile device contract several times but don’t get anywhere they just refer me to 02 who don’t know the info needed. I can’t find any emails from the start of my contract and...

Can't connect to the network and data not working

I am currently walking around Dudley town centre doing  a pub crawl.. and I've have had issues connecting to the mobile network all night. I am currently in the weatherspoons on the WiFi location is high street Dudley, post code dy1 1py. 

HazzaTL by Tuning in
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  • 4 replies
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Wish to pay credit agreement

HiI wish to pay the remainder of my credit agreement for a contract I originally took out with Virgin. Because the mobile number is now with O2 Virgin keep passing me through to them and O2 just pass me straight back to Virgin. I just want to pay the...

Previous credit agreement

Hi I have got a new phone contract with O2 but I want to pay off the remainder of my credit agreement with virgin but I can't find anywhere to do this and I have forgotten my details 

Cannot find credit agreement number etc

My sim has transferred to o2 and I would like to upgrade my device. I am trying to find out the outstanding balance for the handset loan taken out with virgin mobile before I can proceed, however I cannot find the credit agreement number or security ...

ffayex by Joining in
  • 353 Views
  • 1 replies
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