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Forum Posts

Loss of Voicemail - F010940301

Hi, We’re aware that some customers may be experiencing issues with their voicemail right now. We are working to resolve this and apologise for any inconvenience caused. All other services – including calls, TV and broadband – are working as usual.  ...

ModTeam by Moderator
  • 0 replies
  • 0 kudos

Unable to connect to mobile data

Hi, I could not connect via mobile data on my old device for a few months despite all the settings being correct. I assumed it was a hardware issue but after getting my new device I still cannot connect. Nothing that I've seen on here has fixed it so...

Caller ID priblems

When I call friends it is coming up as private number even though they have my name/number stored. I have checked that caller ID is enabled on my settings but still having this issue. Any advice please

Nwbulls by Joining in
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Virgin now connects to Vodafone network with no data

Hi,. I use a virgin SIM but today my phone will only connect to the Vodafone network.  I turned off auto selection of network in network settings (android) but all accessible Virgin networks were forbidden (and all Vodafone accessible).  Additionally...


Hi Recently I purchased the iPhone 12 in which I should of received further email after the purchase and in which they said staff will be in touch soon ,it has been over 72 hours and no one has got in touch with me.My order ID is 100001787315486 

Voicemail from greece

Hi all after about 1hour or stress trying to listen to a voicemail from I received when in Greece I followed all steps and numbers on this forum but found a really simple solutionRing yourself from Your phone when it goes to voicemail press * it inst...

Lukey259 by Joining in
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New sim sent in error

HelloI received an email saying my order of a new sim is on the way. I didn't order a new sim. The new sim is being delivered to an older address and I am currently abroad. I don't want my old sim to be cancelled. Is there a way to cancel the new sim...

Samjacob by Tuning in
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Resolved! Virgin/Vodafone vs EE (an update)

So on a wet weekend I decide to have a play and prove the drop in speed since the switchover to Virgin/Vodafone.Scenario:I have a static caravan in a rural location next to the North Sea. I wanted decent 4G coverage so I could ‘work from home’ when I...

archercj by Fibre optic
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Resolved! EE To Vodafone

Hello does anybody know when the virgin 4g network will leave EE and go onto Vodafone, it says late 21 to early 22 but I've not heard any more info for months regarding this. I get poor reception on EE but I live and work close to a Vodafone mast so ...

JonCFC1 by Joining in
  • 4 replies
  • 0 kudos