Hi, We’re aware that some customers may be experiencing issues with their voicemail right now. We are working to resolve this and apologise for any inconvenience caused. All other services – including calls, TV and broadband – are working as usual. ...
So I have a Samsung Galaxy S10. It isn't compatible with 5G and that's fine. However, I am thinking of upgrading my phone soon which would allow me to access 5G.My inly issue is with my Sim. I bought a Virgin Sim about 3 months ago, it's £9 for 20GB ...
My mobile data has stopped working .....it has been working before and is still showing blue ,but won't work even when I try manually?..Can anyone help...
I have just purchased an Apple Watch Series 7.Do Virgin mobile have a tariff to cover both my iPhone and watch so I can use either independently of each other.
The signal in our home has dropped over the last 3-6 months to an unacceptabe level whereby we have to go outside in order to make calls. The signal level is usually on 0 bars in the house now.Is anyone aware of an issue or any change to the infras...
Hi. During the process of signing up for a new contract, my phone Didn’t save my auto generated password. I received the "Hello Kailey You're in. Welcome to our gang! Manage Your Account online..." email, But because i don't know the password i cann...
Hi, I have been sent a text message and email from Virgin saying I have a new Mobile SIM card being sent to my address. I am confused because I did not request the SIM card replacement and it says it was ordered at 03.40 last night.Could somebody poi...
Hi, I have been using Virgin landline for a decade and this morning it happened first time for me. This morning I could not answer the phone call on landline and tried to replay the voicemail by pressing 1571. Automatic message told me to press 1 and...
My order is parked and I have not been called to sort this my order ref is 100001808006817
My phone was blocked as phone was missing. I used FIND MY MOBILE and visited a house, got my phone back. I ordered a new SIM, 5 days later still not here.All advice is to "just call" "just text" - Virgin Chat is error 404 page. at my wits end to...
I have a family bundle and tried to buy 1GB additional data for my son Casey as he is out of data, but the additional data has credited to my mobile [removed] when it needed to credit to [removed]. How can I get this data credited asap to his number ...
